Thank you for allowing Global Credit Network an opportunity to review the consumer's complaint. While Global has no account number for this individual that matches any account with us, the consumer did have two other accounts that were with Global in the past. Both of those accounts were
Returned to Creditor in February and were requests for deletion were sent to the Credit Bureaus.On July 13th Global received an inquiry the consumer placed directly with the Credit Bureau and we confirmed the deletion of these accounts. A letter was mailed to the consumer for her records which indicates Global has deleted the accounts which had been previously placed with us.If we can be of any additional assistance, please feel free to reach out.Sincerely,Eliot G***Director of Business Development
April 21, 2015Dear *** ***,The purpose of this letter is to respond to Complaint ID *** which was initiated by *** *** *** indicates she believes the underlying collection account may be the result of identity theft.To date there has been no report of identity theft made
to GlobalIn a previous conversation with *** *** she suggested the account may have been paid directly to the medical providerThe medical provider advised Global that their system shows no record of paymentThe account balance was generated from two dates in which medical services were provided*** ***'s health insurance was billed and the remaining balance is considered the patient responsibility.Identity theft is a serious crime and if this is a matter of such theft it would be suggested she report this activity to the authoritiesAttached is a copy of the billing statementIf after review of the statement and *** ***'s records she recalls receiving medical services, she may contact Global to arrange paymentIf *** *** believes the balance has already been paid, please have her provide proof of payment or a valid receipt.Once this account is satisfactorily resolved in a manner appropriate to the situation, Global will adjust any reporting to the Credit Bureau accordingly.Please feel free to contact me directly with any questions or commentsWe look to be of service to *** *** in resolving her complaint.Sincerely,Eliot GCommunity Relations
Global thanks the consumer and Revdex.com for bringing the consumer's concerns to our attention. We are spoken with the consumer today and resolved the issue to his satisfaction.-Eliot G[redacted]Director of Business Development
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Thank you for allowing Global Credit Network an opportunity to review the consumer's complaint. While Global has no account number for this individual that matches any account with us, the consumer did have two other accounts that were with Global in the past. Both of those accounts were
Returned to Creditor in February and were requests for deletion were sent to the Credit Bureaus.On July 13th Global received an inquiry the consumer placed directly with the Credit Bureau and we confirmed the deletion of these accounts. A letter was mailed to the consumer for her records which indicates Global has deleted the accounts which had been previously placed with us.If we can be of any additional assistance, please feel free to reach out.Sincerely,Eliot G***Director of Business Development
April 21, 2015Dear *** ***,The purpose of this letter is to respond to Complaint ID *** which was initiated by *** *** *** indicates she believes the underlying collection account may be the result of identity theft.To date there has been no report of identity theft made
to GlobalIn a previous conversation with *** *** she suggested the account may have been paid directly to the medical providerThe medical provider advised Global that their system shows no record of paymentThe account balance was generated from two dates in which medical services were provided*** ***'s health insurance was billed and the remaining balance is considered the patient responsibility.Identity theft is a serious crime and if this is a matter of such theft it would be suggested she report this activity to the authoritiesAttached is a copy of the billing statementIf after review of the statement and *** ***'s records she recalls receiving medical services, she may contact Global to arrange paymentIf *** *** believes the balance has already been paid, please have her provide proof of payment or a valid receipt.Once this account is satisfactorily resolved in a manner appropriate to the situation, Global will adjust any reporting to the Credit Bureau accordingly.Please feel free to contact me directly with any questions or commentsWe look to be of service to *** *** in resolving her complaint.Sincerely,Eliot GCommunity Relations
Global thanks the consumer and Revdex.com for bringing the consumer's concerns to our attention. We are spoken with the consumer today and resolved the issue to his satisfaction.-Eliot G[redacted]Director of Business Development
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]