Seneca-Sigel Mutual Insurance

RE: [redacted] complaint The company verified the proper notices were mailed to the insured in 2013; notices stated coverage is excluded for all 3-tab shingles (there were other types of shingles too) due to obsolescence and/or defective shingles We sent all of the information to every insured stating how to reach CertainTeed to tell them what is happening to their roof and to try to get a refund The non-renewal notice was rescinded as requested and mailed to the insured on May 4, I wrote a letter to Ms Z on May 9th explaining issues she had complained about If you need additional information please let me know Thank you

RE:  [redacted] complaint.  The company verified the proper notices were mailed to the insured in 2013; notices stated coverage is excluded for all 3-tab shingles (there were other types of shingles too) due to obsolescence and/or defective shingles.  We sent all of the...

information to every insured stating how to reach CertainTeed to tell them what is happening to their roof and to try to get a refund.  The non-renewal notice was rescinded as requested and mailed to the insured on May 4, 2017.  I wrote a letter to Ms Z on May 9th explaining issues she had complained about.   If you need additional information please let me know.  Thank you.