Semble

We have reached out to individual that submitted the complaint since the complaint indicates that no one had responded to inquiriesOur records confirms that no one within our organization has ever had a conversation or email communication with the individualFurther, looking back at our records we are unable to find any email or phone inquiries that the individual had submitted to our companySince our business is focused on serving the nonprofit sector, we are diligent in following up with all nonprofit organizations that inquire about our services

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]

As stated in past correspondence to this complaint, we reached out to the individual that submitted the complaint because the actual Revdex.com complaint provided the contact informationIn the phone message we provided a direct phone number that could be called to reach us directlyThe individual has claimed that we have not responded to any attempts made to reach us (phone/email) We have reviewed typical phone and email records and unfortunately have not found any such inquiries

Complaint: ***I am rejecting this response because:
Hi, Yes, they called me back, but after my Revdex.com report
This case was closed by the Revdex.com a week ago
It is fine to say they didn't receive my emails or faxes, but not to say I never contacted them
It is OKThere is nothing to worry about
There is no need to call me now because there could not be a business relationship
Kindly close the case.Sincerely,*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

We have reached out to individual that submitted the complaint since the complaint indicates that no one had...

responded to inquiries. Our records confirms that no one within our organization has ever had a conversation or email communication with the individual. Further, looking back at our records we are unable to find any email or phone inquiries that the individual had submitted to our company. Since our business is focused on serving the nonprofit sector, we are diligent in following up with all nonprofit organizations that inquire about our services.

As stated in past correspondence to this complaint, we reached out to the individual that submitted the complaint because the actual Revdex.com complaint provided the contact information. In the phone message we provided a direct phone number that could be called to reach us directly. The individual has claimed that we have not responded to any attempts made to reach us (phone/email).  We have reviewed typical phone and email records and unfortunately have not found any such inquiries.