I purchased a tablet at a discounted price from Seller1on1, when the tablet crashed after less then a week of use I contacted the seller to see what could be doneI was unable to restart the tablet and asked for them to replace the item or refund me my moneyThe seller sent me return label to their facility in Brooklyn, NYAs instructed I sent the tablet back to that addressI e-mailed the company and asked them for a case number so I could track the progress on the returnThe only e-mail I received was a generic letter about me giving them time to process the return, that they receive thousands of packages a day and that when it was sorted that I would receive an e-mail from returnsI returned the package on the [redacted] of July and it "arrived" at their facility on the ***, however the address was undeliverable toI e-mailed the company after seeing this through the tracking number, it was a label e-mailed to me by the company, that I had trouble printing as it was, I even sent them screen shots of the tracking pageThe company did not respond to the e-mail, when I requested my money back because I stated I was feeling scammed out of my money now, the company told me I needed to contact [redacted] to get my money backI was able to contact [redacted] for a replacement tablet, but if I don't get the original one back in the mail I will be forced to pay the full price on that tablet in addition to the money I already spent on the first one
I purchased a tablet at a discounted price from Seller1on1, when the tablet crashed after less then a week of use I contacted the seller to see what could be doneI was unable to restart the tablet and asked for them to replace the item or refund me my moneyThe seller sent me return label to their facility in Brooklyn, NYAs instructed I sent the tablet back to that addressI e-mailed the company and asked them for a case number so I could track the progress on the returnThe only e-mail I received was a generic letter about me giving them time to process the return, that they receive thousands of packages a day and that when it was sorted that I would receive an e-mail from returnsI returned the package on the [redacted] of July and it "arrived" at their facility on the ***, however the address was undeliverable toI e-mailed the company after seeing this through the tracking number, it was a label e-mailed to me by the company, that I had trouble printing as it was, I even sent them screen shots of the tracking pageThe company did not respond to the e-mail, when I requested my money back because I stated I was feeling scammed out of my money now, the company told me I needed to contact [redacted] to get my money backI was able to contact [redacted] for a replacement tablet, but if I don't get the original one back in the mail I will be forced to pay the full price on that tablet in addition to the money I already spent on the first one