See's Candies, Inc. Reviews (2)
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See's Candies, Inc. Rating
Address: 210 El Camino Real, South San Francisco, California, United States, 94080-5968
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Response is being provided by Diane Ihrig on behalf of Johnnie Woods
When complaint ID #*** was received we reviewed our records and then contacted our customer. An apology was extended and information obtained regarding his telephone call to us. He was assured we will provide
coaching to our employees so that our customers receive the excellent service we strive to provide with each and every interaction with our company.
We have issued the desired refund and also provided him with a Gift Certificate in the hopes he will shop with us again. He was pleased with the resolution. Should you require additional information, please feel free to contact me directly. I can be reached at 800-789-ext5220. Our office hours Monday through Friday 8:30am - 5:00pm PT
Thank you
Diane Ihrig
Consumer Affairs Department
See’s Candies
P: 800-789-
F: 800-495-
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]