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See More Floors Reviews (11)

Complaint: [redacted] I am rejecting this response because: This is in regard to previous complaint [redacted] , the response from the business was he tried to contact me to no avail, that I never answered my phone, that is absolutely untrueFirst of all, I have caller ID so the phone number would have appeared on that if he had indeed calledNext, I have an answering machine so why didn't he leave a message if he called me so much? For whatever reason, he apparently has no interest in providing customer service to meI am well aware I would have to pay to have the floor fixed,I never expected it to be done for free as stated in my initial complaintDoes he really think I would ignore his phone call when I have been waiting since January to hear from him? Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: Sincerely, [redacted]

In Regards To [redacted] And Her ComplaintThe Laminate Floor Had Been Installed Five Years Ago, Trouble Free When She Called I Told Her There Would Be A Charge And Would Get Back To Her As To When We Could Come I Called Several Times And She Never AnsweredJust Figured She Changed Her Mind.The Complaint Was About A Board Or Two That Was Lifting I Did Not Ignore Her Thank You John [redacted] See More Floor

In Regards To *** *** And Her ComplaintThe Laminate Floor Had Been Installed Five Years Ago, Trouble Free When She Called I Told Her There Would Be A Charge And Would Get Back To Her As To When We Could Come I Called Several Times And She Never AnsweredJust Figured
She Changed Her Mind.The Complaint Was About A Board Or Two That Was Lifting I Did Not Ignore Her Thank You John * *** See More Floor

Complaint: ***
I am rejecting this response because:
This is in regard to previous complaint *** , the response from the business was he tried to contact me to no avail, that I never answered my phone, that is absolutely untrueFirst of all, I have caller ID so the phone number would have appeared on that if he had indeed calledNext, I have an answering machine so why didn't he leave a message if he called me so much? For whatever reason, he apparently has no interest in providing customer service to meI am well aware I would have to pay to have the floor fixed,I never expected it to be done for free as stated in my initial complaintDoes he really think I would ignore his phone call when I have been waiting since January to hear from him?
Sincerely,
*** ***

In Regards To *** *** And Her ComplaintThe Laminate Floor Had Been Installed Five Years Ago, Trouble Free When She Called I Told Her There Would Be A Charge And Would Get Back To Her As To When We Could Come I Called Several Times And She Never AnsweredJust Figured
She Changed Her Mind.The Complaint Was About A Board Or Two That Was Lifting I Did Not Ignore Her Thank You John * *** See More Floor

Complaint: ***
I am rejecting this response because:
Sincerely,
*** ***

Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because:
This is in regard to previous complaint [redacted] , the response from the business was he tried to contact me to no avail, that I never answered my phone, that is absolutely untrue. First of all, I have caller ID so the phone number would have appeared on that if he had indeed called. Next, I have an answering machine so why didn't he leave a message if he called me so much? For whatever reason, he apparently has no interest in providing customer service to me. I am well aware I would have to pay to have the floor fixed,I never expected it to be done for free as stated in my initial complaint. Does he really think I would ignore his phone call when I have been waiting since January to hear from him?
Sincerely,
[redacted]

In Regards To [redacted] And Her Complaint. The Laminate Floor Had Been Installed Five Years Ago, Trouble Free.  When She Called I Told Her  There...

Would Be A Charge And Would Get Back To Her As To When We Could Come.  I Called Several Times And She Never Answered. Just Figured She Changed Her Mind.The Complaint Was About A Board Or Two That Was Lifting.   I Did Not Ignore Her.    Thank You   John [redacted]  See More Floor

Review: The day after my vinyl floor was put in I noticed a slice in it. I called the company and John said he would come out and look at it. John Costello mentioned that it was a seam. I called several times since the end of March and no one from See More Floors came to look at this problem. I want the floor looked at and sealed. Also the company was suppose to remove the old rug the same day and did not. I threw away the old rug myself. The floor is beautiful, but I need it sealed and would like some money back because I had to dispose of the rug myself. May 7, 2013

Product_Or_Service: Vinyl Floor

Desired Settlement: DesiredSettlementID: Refund

I want the business to come out and seal the floor, also a small partial refund because I had to remove the floor myself.

Business

Response:

Consumer Response /* (2110, 10, 2013/05/28) */

Thank you, for helping me. The company HAS NOT contacted me regarding my complaint. I am frustrated.

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Description: Floor Materials - Retail, Floors - Hardwood, Floor Waxing, Polishing & Cleaning, Carpet & Rug Dealers - New

Address: 252 Bank St, Seymour, Connecticut, United States, 06483-2719

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