Security Training Services of Central Illinois

This is R*** N***I have a current complaint in (#***) for Impact Roofing out of Spartanburg, SC.? I wanted to let you know that the caulking I personally did seems to have repaired the leak.? I checked it? Saturday? evening and? Sundaymorning after the rain? Saturday? night and it appeared to be dry.? It's not a monetary thing with Impact now since I will not have to hire someone to come in behind them.? I don't like heights or getting on roofs, but I did it hoping that the caulking would work.? ? This being said, I was lied to multiple times by K*** S*** about when they will be there, or even that he sent someone over one day while I was at work, but my security cameras proved to him that nobody ever came.? I would not recommend Impact Roofing.? Coincidentally he did text me on the day he received my complaint and asked if he could come make the repairs.? ? I told him no, I would do it or have it hired out.? I do not trust K*** and I do believe that if I had not filed a complaint I would have never heard from Impact Roofing again.? ? ? ? What do we need to do in order to put this complaint to an end?? Like I said above, it's not so much a monetary thing now as a "just bad business."? K*** told me via text that he would send me partial credit for the defective work, and I have yet to see that check either.? ? Thanks? to the Revdex.com for helping us!? ? R*** N*** Jr.?