Securian Financial Group

Thank you for notifying us of this consumer complaint In accordance with state and federal privacy laws and to protect the privacy of our customer, we are unable to provide details of our response to this Revdex.com complaint via its public website We contacted the customer to resolve her concerns and sent a written response directly to her on January 4,

I am rejecting this response because: I have again spoken to the company -and although they have the proper documents they have not processed the claim in a timely mannerI made my payments in good faith and they have not

Initial Business Response / [redacted] (1000, 5, 2015/11/09) */ In accordance with state and federal privacy laws and to protect the privacy of our customer, we are unable to provide details of our response to this Revdex.com complaint via its public websiteA written response addressing the issues raised by the complainant will be sent directly to our customer

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and I accept it contingent that they actually contact me back in regard to this issueIf I do not receive any kind of contact, I will reopen the case

Revdex.com S RIVER RIDGE CIRCLE BURNSVILLE MN ATTN: [redacted] RE: [redacted] Complaint ID # [redacted] Dear Mr***: [redacted] Please see Attached ***

Initial Business Response / [redacted] (1000, 5, 2015/05/14) */ Minnesota Life is in receipt of this complaintHowever, we are unable to locate the claim without further informationPlease provide the name of the insured, a claim number if available, and the name of the financial institution through which coverage was purchased

Thank you for the reminder of this consumer complaint We are in the process of investigating the customer's concerns and will correspond directly to him upon the conclusion of our review.In accordance with state and federal privacy laws and to protect the privacy of our customer, we are unable to provide details of our response to this Revdex.com complaint via its public website

I am rejecting this response because: Reply does not sufficiently resolve the issue and is incorrect Policy was sold over the phone to a sick man I am going to lose our home due to Minnesota Life Insurance unjust denial of claim Unacceptable

Thank you for forwarding this consumer complaintMinnesota Life Insurance Company previously responded to the same matter under case # [redacted] and corresponded directly to the complainantThank you