Secure Dental

Initial Business Response / [redacted] (1000, 5, 2015/09/15) */ We regret to hear that your experiences at Secure Dental have not met up to your expectationsWe endeavor to respond to phone calls in a timely manner, we strive to treat each patient with a high level of care and we treat each patient in a compassionate and professional wayWe understand that when someone is frustrated, waiting on hold can seem like a much longer timeWe have reached out to you on a couple of occasions in response to your Google review, however we were unable to reach you We would very much like to resolve this in a satisfactory way for youAfter speaking with the doctor about your experiences, we are certain there must have been a misunderstanding and would very much like to resolve the matter Please feel free to contact us at XXX-XXX-XXXX and ask for Saul our Office Manager

Initial Business Response /* (1000, 5, 2016/09/20) */
There is a $Limited exam fee if a patient does not have insurance that covers an examWe do not call it an enrollment feeThe $covers an xray and exam of a problem area in the mouthThere may be additional fees for procedures to
treat the affected area

Initial Business Response /* (1000, 5, 2015/09/15) */
We regret to hear that your experiences at Secure Dental have not met up to your expectations. We endeavor to respond to phone calls in a timely manner, we strive to treat each patient with a high level of care and we treat each patient in a...

compassionate and professional way. We understand that when someone is frustrated, waiting on hold can seem like a much longer time. We have reached out to you on a couple of occasions in response to your Google review, however we were unable to reach you.
We would very much like to resolve this in a satisfactory way for you. After speaking with the doctor about your experiences, we are certain there must have been a misunderstanding and would very much like to resolve the matter.
Please feel free to contact us at XXX-XXX-XXXX and ask for Saul our Office Manager.