Secret Allure Reviews (23)
Secret Allure Rating
Address: 37 Inverness Dr East, Englewood, Colorado, United States, 80112
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Address: 37 Inverness Dr East, Englewood, Colorado, United States, 80112
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July 6, 2017After reviewing [redacted]', we do not offer sample sizes. We sent you a full size bottle and allow you to try it for the 14 day trial period to see if you like it, for just the cost of shipping and handling. If you like the product after your trial, you are billed for the actual cost...
of the product and enrolled in a monthly subscription. The reason we send you a full 30 day supply to try is because of the overwhelming response and feedback from customers who love the product, and want to continue seeing their results. Customer support has gone and looked over her account and refunded [redacted] the total amount of $184.83 on 6/12/2017. There will be no further recurring shipments. We hope she is satisfied with our business and we want to apologize for any inconvenience this may have caused. Sincerely,Customer Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. While they did refund the money, as they mentioned in their email, they automatically sent something that I did not ask for. The resolution was for them to change how their site is set up to clearly make people aware of what they are charging them for and to not charge them for something they did not ask for. Looking at the complaints on the Revdex.com site, clearly, I was not the only one this happened to. However, I will never order anything from the company again.
Sincerely,
[redacted]
After reviewing [redacted]'s complaint, we do not offer sample sizes. We sent you a full size bottle and allow you to try it for the 14 day trial period to see if you like it, for just the cost of shipping and handling. If you like the product after your trial, you are billed for the actual cost of the product and enrolled in a monthly subscription. The reason we send you a full 30 day supply to try is because of the overwhelming response and feedback from customers who love the product, and want to continue seeing their results. Customer support has gone and looked over his account and refunded [redacted] the full amount of $89.92 on 7/7/2017. We hope he is satisfied with our business and we want to apologize for any inconvenience this may have caused. Sincerely,Customer Support