Seattle Used Bikes

Complaint: [redacted] I am rejecting this response because:I am not surprised at David's response as I have heard similar stories in reviews of his shopI initially took my bike in for fork & shifting adjustmentsIt was Dave who suggested I get work done on my carburetorsMy bike was running fairly well before I took it inNow it is unrideable due to the carb issuesYes, I did agree on his repair arrangement after asking for a full and/or partial refundI thought maybe he would stand behind his workAfter careful thought I decided I didn't want his staff to work on my bike any furtherSince he had refused a refund I filed my complaintHe need not worry as he will never see me again as a customerSincerely, [redacted] ***

Hello, I have attached tow service repair orders that go over the details of what work we performed and our recommendations to the customer. In our last phone conversation we again explained that the cusotmer would need to address the rust issue in his gas tank in order to solve the
runnability issues. We had agreed and he accepted the offer to split the cost of cleaning the carbusrators once again after he cleaned out the rust in his gas tanlk which he indicated he wold take care of. He made me promise to honor the promise of half price on cleaning his carbs again, I did and that was the last we hghad heard from him. Asking for money back on service work we performed not related to the running order of the bike is not a fair requiest. All work was performed as requested by customer and we were under the very distinct impressionas we had agreed with customer to assist with future work. Bottom line his issues he is now having is a reult of rust in gas tank, this will need to be fixed before the motrorcycle will ever run properly. At this point seeing as the customer has choosen to complan to Revdex.com vs taking us up on our offer we no longer care to service or repair his motorcycle in the future, if he can please find somewhere else to take his 40+ year old motorcycle. David R***Owner Seattle Used Bikes
***SUPPORTING DOCUMENTS REDACTED BY Revdex.com***

Complaint: [redacted]I am rejecting this response because:I am not surprised at David's response as I have heard similar stories in reviews of his shop. I initially took my bike in for fork & shifting adjustments. It was Dave who suggested I get work done on my carburetors. My bike was running fairly well before I took it in. Now it is unrideable due to the carb issues. Yes, I did agree on his repair arrangement after asking for a full and/or partial refund. I thought maybe he would stand behind his work. After careful thought I decided I didn't want his staff to work on my bike any further. Since he had refused a refund I filed my complaint. He need not worry as he will never see me again as a customer. Sincerely,[redacted]