Seattle Seahawks

Complaint: [redacted] I am rejecting this response because:I purchased the tickets directly from the Seahawks, I expected to receive the tickets I purchased If go into McDonald's and purchase a meal I don't expect them to hand it to someone elseIf I pay for a room in a hotel I expect to be the one that gets the roomThat's just how it works everywhere!! I paid the Seahawks $and got nothing for my money!!! Sincerely, [redacted]

Thank you for contacting us Ms [redacted] authorized payment for Seattle Seahawks season tickets the she knew belonged to someone else That individual, as the primary and only account holder of record, changed the season ticket mailing address Any dispute that exists is a matter between Ms [redacted] and the season ticket holder of record

We have had an opportunity to discuss the issue with the consumer and consider the issue resolved Thank you

Hi [redacted],We consider this issue closed.  Our ticket office was able to go through the [redacted] website with the customer and make the purchase of $13 tickets at $62/seat on his behalf.  This purchase was previously made as requested in the resolution and we assume to the customer’s...

satisfaction.Please let us know if we can be of further assistance.Thanks,Chris L[redacted]Director of Ticket Sales & ServiceSeattle Seahawks | CenturyLink Fieldtel [redacted] | cell [redacted] The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential   and/or privileged material. If you are not the intended recipient of this message you are hereby notified that any use, review, retransmission, dissemination, distribution, reproduction or any action taken in reliance upon this message is prohibited. If you received this in error, please contact the sender and delete the material from any computer.  Any views expressed in this message are those of the individual sender and may not necessarily reflect the views of the company.

Complaint: [redacted]
I am rejecting this response because:I purchased the tickets directly from the Seahawks, I expected to receive the tickets I purchased . If go into McDonald's and purchase a meal I don't expect them to hand it to someone else. If I pay for a room in a hotel I expect to be the one that gets the room. That's just how it works everywhere!! I paid the Seahawks $2090.00 and got nothing for my money!!!
Sincerely,
[redacted]

Thank you for contacting us.  Ms. [redacted] authorized payment for Seattle Seahawks season tickets the she knew belonged to someone else.  That individual, as the primary and only account holder of record, changed the season ticket mailing address.  Any dispute that exists is a matter...

between Ms. [redacted] and the season ticket holder of record.