Seattle Espresso Repair & Restoration Inc.

Thank you for the call today. Per our conversation, the customer has received the machine they purchased 7 days later than the expected delivery date. I was informed by my moms hospice nurse that she didn't have long to live and asked me to come to visit. I dropped everything and went to see...

her.    I informed Mr. [redacted] of the reason for the delay and that he could expect to be taken care of shortly. He was not as understanding of the situation as I had hoped. Nonetheless, he has been completely taken care of and I believe he is now a happy customer. Rick C** Seattle Espresso Repair (206) 212-1724