Seasons Home Crafters, LLC

We contacted this company to replace multiple windows in our home Replacement included windows above grade and windows in basement below grade It was my understanding when we contracted with them that they would "trim out" all windows While the windows on the main floor were completed the basement windows were not They finished off the interior windows only with the exterior windows open to the elements We actually have insulation and bare window frames showing We have attempted to contact them to rectify but was told by front office staff that they don't do concrete and will not be coming back to trim out basement windows While their workmanship that was completed was incredible do not believe it is common practice to leave exterior of windows exposedWas not at all what we expected when contracting this job Also when talking to the company about scheduling follow up work they were vague and did not call back with updates, we had to keep calling Unfortunate experience especially in light of craftsmanship of completed work