Seascape Studio

Initial Business Response /* (1000, 5, 2015/11/02) */
This was an oversight by my company. Had [redacted] contacted me, this could have been resolved. A check will be mailed for the amount stated to the address above. The [redacted]'s are very nice people and we are sorry this occurred. We do not...

usually buy back products from customers and we do not have procedures to ensure that this type of purchase will be completed. We made an exception to our policy and we could have done better for the Casanovas.
Initial Consumer Rebuttal /* (2000, 7, 2015/11/07) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Received check for amount owed.