Sears Driving School

I enrolled my daughter and nephew in drivers education on June 22, 2020. On the fourth day of class after passing their permit test, they were informed that they had to get their permit from the DMV before they could start their driving hours. The DMV is currently only taking appointments. There are no open appointments until October. I understand that Sears driving school does not have control over the DMV; however, they do have a responsibility to the parents and students to inform us that the DMV is backed up and it could be months before your child is able to drive. At that point, the parents/students can make an informed decision. I believe that sears is in essence defrauding us because they are going out of business and are trying to get as may $400 dollars from people as they can. I was not aware that Sears was even going out of business until after I paid for driver’s education. Because I believe that Sears failed to provide all of the pertinent information I am requesting a refund for the $400 that I paid for my daughter and the $200 that I paid for my nephew. In addition, I spoke with Sydney ext 101 at the corporate office on July 6, 2020, at 10:48 am, central time and she confirmed that Sears Driving School is aware that the DMV is backed up and they are not informing customers. She stated that the website states that they suggest that you schedule and appointment but there is nothing that says that the DMV is backed up for months. I also spoke with the young ladies at Sears driving school in fort worth on 7/1 and they also confirmed that they knew about the DMV when they signed us up, but did not provide the information.