Sears Canada

I am getting the run around from incompetent people at the Protection Plan (aka extended warranty)
My *** fridge (purchased Jan 8/16 and with 4 years of extended warranty) failed while I was on vacation for 6 weeks in July 2017. The tech came out July 21 to assess, ordered a new compressor, and installed it Aug. 14. I had many discussions with call centre reps and finally a supervisor about why they would replace the compressor when the fridge had a disgusting odour in both freezer and fridge compartments which did not dissipate with washing with bleach water solution, using baking soda plus airing. Their reply - that was their procedure. And I was reassured that the smell would subside greatly after 1 week + of running.
Well guess what - it did not go away, I called the supervisor Aug. 21 as he had instructed He basically stated the file was closed because the repair was completed and the technician's report did not include the smell issue.
My frustrations were mounting as I wanted a replacement unit because the smelly repaired one was unsuitable for food storage. I was told by the supervisor that if I wanted the tech to come 80 km to my home to do the sniff test, I'd have to pay for the service call. They could not take my word. Luckily the tech called me on Aug. 22 as he was in my area. He came by, concurred the foul odour still present, and we left a message for the supervisor. When I followed up later that day, the supervisor stated he needed to speak directly with the tech to find out why the smell continued. Then I asked to speak with his superior, who returned my call Aug. 24. The man offered to give me a depreciated value for the fridge plus asked if I would pay the difference for a new exact unit + delivery + taxes I'd get one delivered Sept. 1. I agreed and was over joyed that model, which had been out of stock, was available. I had to change the Sept. 2 delivery to Sept. 6. When I checked on Sept. 1 for delivery confirmation, I was informed by another fellow was monitoring my order and the manufacturer's availability - now it was not available. We agreed that I'd contact the rep after Sept. 15 as I was having surgery and would be in hospital for several days.
My question and issues are -
The protection plan group has given me a false promise to deliver a fridge.
Why should I have to pay anything for a new fridge - isn't that why I paid $266 for the extend warranty as an insurance plan?
I have checked the stock of this exact model from other appliance retailers - they have plenty of stock. I can easily get one from Lowe's or Costco in a heartbeat for a similar price.
I want my money back now so I can get this fridge else where. I do not want to wait - until ?????