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I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Thank you for letting us know about thisThe person told us he was returning the $and we assumed that he didWe are very sorry for this and we talked with the customer and returned the money to her at *** *** *** *** last night with an apologyWe have been in Business since 1990,
and this is the first time anything like this has ever happenedI hope you will not put this on your Revdex.com web site. Thank you,Charles KilbyKilby Heating & Cooling, Sales & Service

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]