Seaport Campground Reviews (1)
Seaport Campground Rating
Description: Campgrounds & RV Parks
Address: 45 Campground Rd, Old Mystic, Connecticut, United States, 06372
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Review: Seaport Campground did not honor the terms of my reservations made under ownership of Morgan RV Resorts.
I made reservations through Morgan RV Resorts, the previous owners, for a six night stay at a 50% discounted rate of $19 per night. That rate included water, electricity, and cable TV service.
This was done on 1/9/13 for a stay from 4/18/13 through 4/24/13.
This was a common practice with Morgan and I used it in the past.
SUN RV Resorts purchased this property and changed the terms with no notice. They removed cable TV and did not honor the discounted rate which I had already paid in full.
When I arrived they told me I had a balance due and didn't bother to tell me there was no cable any more. I had to discover that myself.
I paid $181.42 in full for 6 nights including tax and Morgan's optional insurance that let me cancel or reschedule in case I couldn't make the dates reserved.
They changed the terms, and their bill makes no sense for totals, to $222 for the stay with no cable TV.Desired Settlement: I already scheduled vacation days and was given no opportunity to cancel in advance so I ended up paying the additional money when I arrived.
I spent a week not getting service I paid for that was subsequently charged additional money for. I wasted a week of my vacation time. With what they provided I would never have made a reservation in the first place.
They should have honored the reservation contract that they purchased from Morgan RV.
They should refund the stay.