Seal the Way Paving, LLP Reviews (2)
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Seal the Way Paving, LLP Rating
Address: 722 169th St, Hammond, Indiana, United States, 46324-1951
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Initial Business Response / [redacted] (1000, 16, 2017/01/03) */ our one year guarantee is for the work we did not for something that we did not dothe water that she states is coming in is not from the foundation but from the top of her house to the bottom which is why when we came out we gave her an estimate to tuck pointing and we also told her before she went any further for her to have someone look at the roof since the water was coming down the walls from the top of her house going into the basement we told her would send someone to refill the cracks and for her to schedule an appointment for us to come outWe will gladly fix the cracks in the driveway that sank it but as to the foundation work the water is coming in through her roof or through the exterior walls not the foundation Initial Consumer Rebuttal / [redacted] (3000, 18, 2017/01/09) */ (The consumer indicated he/she DID NOT accept the response from the business.) The response from the sender is unacceptable because the truth is not being told by themThe water did not start leaking again until the product that was used for the foundation repair began breaking apartI even showed them that when they came to my house and told them that I wanted it repaired along with filing in the cracks in my drivewayThe sender stated that I was told to schedule an appointment to have someone come and refill the cracks and repair the foundation mix, which I definitely did, but NO ONE showed up nor called and when I called to see what was going, I was given the "run around"I made several phone calls to this company regarding this situation to get this resolved, but I was being ignoredEach time I called, I was told that either someone would come to my house or would call me back and no one ever didThis went on for weeks and I got fed up so I am done dealing with this company and I just want my money back so I can have the work done properly by a company that wont take advantage of me
Initial Business Response /* (1000, 16, 2017/01/03) */
our one year guarantee is for the work we did not for something that we did not do. the water that she states is coming in is not from the foundation but from the top of her house to the bottom which is why when we came out we gave her an...
estimate to tuck pointing and we also told her before she went any further for her to have someone look at the roof since the water was coming down the walls from the top of her house going into the basement we told her would send someone to refill the cracks and for her to schedule an appointment for us to come out. We will gladly fix the cracks in the driveway that sank it but as to the foundation work the water is coming in through her roof or through the exterior walls not the foundation.
Initial Consumer Rebuttal /* (3000, 18, 2017/01/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The response from the sender is unacceptable because the truth is not being told by them. The water did not start leaking again until the product that was used for the foundation repair began breaking apart. I even showed them that when they came to my house and told them that I wanted it repaired along with filing in the cracks in my driveway. The sender stated that I was told to schedule an appointment to have someone come and refill the cracks and repair the foundation mix, which I definitely did, but NO ONE showed up nor called and when I called to see what was going, I was given the "run around". I made several phone calls to this company regarding this situation to get this resolved, but I was being ignored. Each time I called, I was told that either someone would come to my house or would call me back and no one ever did. This went on for weeks and I got fed up so I am done dealing with this company and I just want my money back so I can have the work done properly by a company that wont take advantage of me.