[redacted] disappointed with the owners of this company in regards to their customer service in a product I had purchased from them on Nov 30, I had purchased a pair of [redacted] clogs on Nov 30th, for $I brought them home that day and wore them in my house for no more than around 30mins to notice there was a small tear on the top of the clogI went back to the store on Dec 1, to see if I could get a refund/exchange themI was told by the owner that the [redacted] company would not replace them as it was my fault and it would not be covered under warrantyThe female owner then took off her clog to show me that the wear and tear on her clog is not covered by warranty , which I understood she had been wearing hers for awhileHowever I didn't not even wear them for long, inside my house and the shoe got damagedShe then proceeded to tell me to try and super glue itThere was no effort at all to even try to contact the company to see if it would a manufacturer defect
*** disappointed with the owners of this company in regards to their customer service in a product I had purchased from them on Nov 30, I had purchased a pair of *** clogs on Nov 30th, for $I brought them home that day and wore them in my house for no more than around 30mins to notice there was a small tear on the top of the clogI went back to the store on Dec 1, to see if I could get a refund/exchange themI was told by the owner that the *** company would not replace them as it was my fault and it would not be covered under warrantyThe female owner then took off her clog to show me that the wear and tear on her clog is not covered by warranty , which I understood she had been wearing hers for awhileHowever I didn't not even wear them for long, inside my house and the shoe got damagedShe then proceeded to tell me to try and super glue itThere was no effort at all to even try to contact the company to see if it would a manufacturer defect
[redacted] disappointed with the owners of this company in regards to their customer service in a product I had purchased from them on Nov 30, I had purchased a pair of [redacted] clogs on Nov 30th, for $I brought them home that day and wore them in my house for no more than around 30mins to notice there was a small tear on the top of the clogI went back to the store on Dec 1, to see if I could get a refund/exchange themI was told by the owner that the [redacted] company would not replace them as it was my fault and it would not be covered under warrantyThe female owner then took off her clog to show me that the wear and tear on her clog is not covered by warranty , which I understood she had been wearing hers for awhileHowever I didn't not even wear them for long, inside my house and the shoe got damagedShe then proceeded to tell me to try and super glue itThere was no effort at all to even try to contact the company to see if it would a manufacturer defect
*** disappointed with the owners of this company in regards to their customer service in a product I had purchased from them on Nov 30, I had purchased a pair of *** clogs on Nov 30th, for $I brought them home that day and wore them in my house for no more than around 30mins to notice there was a small tear on the top of the clogI went back to the store on Dec 1, to see if I could get a refund/exchange themI was told by the owner that the *** company would not replace them as it was my fault and it would not be covered under warrantyThe female owner then took off her clog to show me that the wear and tear on her clog is not covered by warranty , which I understood she had been wearing hers for awhileHowever I didn't not even wear them for long, inside my house and the shoe got damagedShe then proceeded to tell me to try and super glue itThere was no effort at all to even try to contact the company to see if it would a manufacturer defect