Screwsolutions.com

Complaint: ***I am rejecting this response because: I have an valid order that clearly states the number of screws I ordered and they did not contact me, they just charged me and shipped the lesser quantity
You can see that the packing slip shows that I was to be shipped 2000, 1000, and count The first PDF doc is the packing slip, the next word doc is two emails, one confirming my order and the second is the shipping confirmation ALL documents clearly state the numbers to be shippedI am still asking to be shipped what I ordered, what the shipping and packing slip say they should have shipped. Sincerely,*** ***

Screwsolutions was made aware of a pricing error on our website by another customer two days after Mr*** had placed his order online with usWe immediately rectified the obvious error? The mistake occurred during website maintenance and was completely unintentional? We
currently have over products online and this problem affected twenty one? The item picture was correct on the site, as was the part number and cost? The error was only in the description where an incorrect quantity was noted
Mr*** has ordered one pound containers of fasteners from us in the past, it would seem that he would have known that twenty-six pounds of fasteners would be considerably more than a one pound jarExpecting $worth of product for $would be termed "unconscionable"He went to the trouble of calling other people and telling them about the "deal" and they also placed an order? The order confirmation that he mentions is an email which is automatically generated by the website
We have cancelled both of these orders, told the customers to keep the fasteners that were shipped and we refunded the money? The other customer was grateful and thanked us for the attention in the matter