Screaming Yak

Review: On Dec 20th,we had dinner at a table with 3 other couples. We paid our bill with a debt card as we all paid seperatly. We were charged $40.00 when the bill was $36.85. Iknow this sounds petty, but we left a generous tip at the table (approx. 20%). I have contacted the business twice and asked for a manager and was told no manager was available. I left my information and was told someone would get back to me. To date, I have not been contacted.Again, this seams like a small deal but I don't believe businesses should be allowed to charge more than the bill.Desired Settlement: An apology and refund of the over charge.

Business

Response:

Please see attached.

Me my girlfriend went there Friday night to watch gonzaga basketball game had dinner and drinks. I got my tab it was 37 dollars gave the waitress my credit card when she ran it it was for more than my recipient. She ran the card for 41 dollars. I asked her why it was higher than the original recipient she stated that they put a beer on someone else tab but that person didn't have four beers only three so they just assumed it was mine. When we confronted the bar tender she was positive if it was mine. I told her it couldn't have been she said she would remove the drink, but then a guy working behind the counter was very very rude and had no customer service at all and told her she couldn't remove it and started a fight stating we must have drank it because it was on ate bill even though the waitress stated she didn't know if it was ares. Yes it's only a few dollars money isn't the issue here its the disrespectful guy behind the counter that wanted to start a fight that was the issue. If it wasn't for my girlfriend being there it would have gotten worse. I've never even dealt with such rude server's in my life. She was great but the guy behind the counter was very rude and we can't figure how you can charge people for items they never consumed and then be rude and disrespectful on top of things?