Scotty's Auto Repair

Oil change was performed as requested by customerVehicle did return a few days later upon which time the pre-existing oil leak was shown to customerThe crush washer, was explained, is designed to “crush” with torqueOur shop is equipped with oil filter books, Alldata software program, along with a parts database that give oil filter numbers by year,make,model,engine, vin etcOil filter was correct upon 2nd inspection/The vehicle was pulled in and inspected a 2nd timeVehicle wasn’t put on a rack because we have a pit system buildingAn estimate was offered to repair the pre-existing oil leakOil change was performed as requested, therefore no refund is warrantedPictures of oil leak and crush washers sent separate.Thank you,Shannon H***Scotty’s Auto Repair

Oil change was performed as requested by customerVehicle did return a few days later upon which time the pre-existing oil leak was shown to customerThe crush washer, was explained, is designed to “crush” with torqueOur shop is equipped with oil filter books, Alldata software program, along
with a parts database that give oil filter numbers by year,make,model,engine, vin etcOil filter was correct upon 2nd inspection/The vehicle was pulled in and inspected a 2nd timeVehicle wasn’t put on a rack because we have a pit system buildingAn estimate was offered to repair the pre-existing oil leakOil change was performed as requested, therefore no refund is warrantedPictures of oil leak and crush washers sent separate.Thank you,Shannon H***Scotty’s Auto Repair