Scottdale Contracting

"Homeowner expressed attention to detail on the bull nose around two niche's, everything else he was pleased withThere would be absolutely no reason for the tile to be replacedNo plumbing issue's were ever brought to our attentionHe never mentioned issues about plumbing when we talkedIn fact if there were any plumbing issues, it would have been because the guts from the previous toilet were placed in the new toilet, because he did not purchase newThat was his responsibility to purchase those as well as the toilet it selfOther than doing that, the only other thing we done to the toilet was add a spacer to adjust for the tile flooringThe exception was a cast iron plug that needed installed which we did not get toAs far as any doors that he is saying he needs to replace would not be because of anything we doneHe only sent the copy of a receipt to replace some tile nothing elseFrankly the problem started when the homeowner agreed to a start date, and that date got delayed because of homeowner's issues with getting his loan approvedSo when his bank finally approved it and wanted me to start the job, I had already been under other contracts with other peopleHowever, I told him I would work with him to get it done until we began to have conflict regarding the time frame and him adding on things that wasn't in the original contractAt that point I decided to cut my loses and end the agreementWe did not charge him for any labor, material's, or dump fee's we acquiredIn fact we decided to reimburse his part of the material for the shower tile so he can redo it to his liking."

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***

"Homeowner expressed attention to detail on the bull nose around two niche's, everything else he was pleased with. There would be absolutely no reason for the tile to be replaced. No plumbing issue's were ever brought to our attention. He never mentioned issues about plumbing when we talked. In...

fact if there were any plumbing issues, it would have been because the guts from the previous toilet were placed in the new toilet, because he did not purchase new. That was his responsibility to purchase those as well as the toilet it self. Other than doing that, the only other thing we done to the toilet was add a spacer to adjust for the tile flooring. The exception was a cast iron plug that needed installed which we did not get to. As far as any doors that he is saying he needs to replace would not be because of anything we done. He only sent the copy of a receipt to replace some tile nothing else. Frankly the problem started when the homeowner agreed to a start date, and that date got delayed because of homeowner's issues with getting his loan approved. So when his bank finally approved it and wanted me to start the job, I had already been under other contracts with other people. However, I told him I would work with him to get it done until we began to have conflict regarding the time frame and him adding on things that wasn't in the original contract. At that point I decided to cut my loses and end the agreement. We did not charge him for any labor, material's, or dump fee's we acquired. In fact we decided to reimburse his part of the material for the shower tile so he can redo it to his liking."

Review: Our tile shower and all plumbing was installed incorrectly and has to be replaced. Every aspect of the construction was done wrong. We did not have to pay for his labor or materials but we provided doors that need refund and all the tile needs replaced. All of the plumbingredients had to be redone due to it being installed with an uphill slope not allowing the shower and sink to drain. The toliet was also installed incorrectly.Desired Settlement: Want all the materials that we paid for and was used in the work provided to be replaced so that the work can be done correctly.

Business

Response:

"Homeowner expressed attention to detail on the bull nose around two niche's, everything else he was pleased with. There would be absolutely no reason for the tile to be replaced. No plumbing issue's were ever brought to our attention. He never mentioned issues about plumbing when we talked. In fact if there were any plumbing issues, it would have been because the guts from the previous toilet were placed in the new toilet, because he did not purchase new. That was his responsibility to purchase those as well as the toilet it self. Other than doing that, the only other thing we done to the toilet was add a spacer to adjust for the tile flooring. The exception was a cast iron plug that needed installed which we did not get to. As far as any doors that he is saying he needs to replace would not be because of anything we done. He only sent the copy of a receipt to replace some tile nothing else. Frankly the problem started when the homeowner agreed to a start date, and that date got delayed because of homeowner's issues with getting his loan approved. So when his bank finally approved it and wanted me to start the job, I had already been under other contracts with other people. However, I told him I would work with him to get it done until we began to have conflict regarding the time frame and him adding on things that wasn't in the original contract. At that point I decided to cut my loses and end the agreement. We did not charge him for any labor, material's, or dump fee's we acquired. In fact we decided to reimburse his part of the material for the shower tile so he can redo it to his liking."

Consumer

Response: