Re: *** ***
Revdex.com Complaint ID: ***(***)
This office represents Scott's Auto Repair and Towing in its legal mattersYourletter dated March 8, has been referred to me for review and reply
As I am sure you are aware, complaints to your organization are oftenexaggerated or
without any substantive basisThis complaint clearly falls within thatcategoryThe essence of the complaint is that certain action by the respondent at thesite of a disabled vehicle tow allegedly "resulted in a total loss as determined by myinsurance company"Her insurance company is GeicoThe assigned adjuster wasDiamond H***Her phone number is***The only damage to the vehicle,a Ford F-150, was a broken plastic parking light cover, which was part of theheadlight assemblyGeico paid Ms*** $for that damageWhen Mr.S*** contacted MsH*** he complained that amount exceeded the actual value of hisdamageMsH*** listened to MrS***'s reasoning and agreedShe conceded thattheir payment may have included old pre-existing damage to the vehicleScott S*** onbehalf of Scott's Towing then paid Geico $to cover the cost of the new damage.Geico accepted and considered the matter resolved and closed
Thank you for your attention.cc: Scott S*** ***
Re: *** ***
Revdex.com Complaint ID: ***(***)
This office represents Scott's Auto Repair and Towing in its legal mattersYourletter dated March 8, has been referred to me for review and reply
As I am sure you are aware, complaints to your organization are oftenexaggerated or
without any substantive basisThis complaint clearly falls within thatcategoryThe essence of the complaint is that certain action by the respondent at thesite of a disabled vehicle tow allegedly "resulted in a total loss as determined by myinsurance company"Her insurance company is GeicoThe assigned adjuster wasDiamond H***Her phone number is***The only damage to the vehicle,a Ford F-150, was a broken plastic parking light cover, which was part of theheadlight assemblyGeico paid Ms*** $for that damageWhen Mr.S*** contacted MsH*** he complained that amount exceeded the actual value of hisdamageMsH*** listened to MrS***'s reasoning and agreedShe conceded thattheir payment may have included old pre-existing damage to the vehicleScott S*** onbehalf of Scott's Towing then paid Geico $to cover the cost of the new damage.Geico accepted and considered the matter resolved and closed
Thank you for your attention.cc: Scott S*** ***