Scott Glass Professional Auto Glass Replacement & Repair

In response to the complaint filed against us, The Homeowner instructed our driver to back up in their driveway knowing it was newly seal-coated. However the marks that were in the drive way was not cause by any leaking oil from our truck. The truck was backed in the driveway, meaning the engine and...

pump are located close to the street. The stains in the driveway were over the entire driveway, in areas close to the house, were oil couldn't drip from our truck.After inspecting these 'stains' in driveway it appears it was caused by some other soap or chemical, because of white color residue left behind. Those stains were not caused by oil at all.Homeowner did not contact us until, a week after the service was done, to make this complaint. If this damage was caused by our truck, we should have been notified immediately after we left.