SCOTT CONSTRUCTION INC Reviews (4)
SCOTT CONSTRUCTION INC Rating
Description: Contractors - General
Address: E10341 HIGHWAY 23, Lake Delton, Wisconsin, United States, 53940
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This is in response to the complaint you received listed aboveBelow is the correspondence between *** and IInitial contact was not made until 7/22/When I talked with *** I gave him my email and asked for a quote from a windshield companyThis string of emails provided completely
contradict the statement from *** *** that he made numerous attempts and we failed to take actionAll claims of damage are taken seriously and thoroughly investigated here at Scott ConstructionPlease let me know if you have any questions
*** ***
***
From: *** ***
Sent: Wednesday, July 30, 2:PM
To: '*** ***
Subject: RE: Windshield Quote
Good Afternoon ***,
We will be issuing a check per the quote from Complete Auto GlassShould be done and in the mail by Friday
***
From: *** ***
Sent: Tuesday, July 29, 11:AM
To: '*** ***
Subject: RE: Windshield Quote
Good Morning ***,
Certainly you understand we are not in the business of sending out checks to whomever requests themAll incidents are thoroughly investigated whether they are worth $or $You always have an option to report this to your insurance company and they in turn will subrogate it to us if they feel it is our faultI anticipate hearing back from a glass specialist todayHe is looking at the picturesOn occasion we do have stones chip windshields and in the years I have been doing this I have never seen this amount of damage from a stone chipI will be in touch once we make a determination on this claim! Thank you
***
From: *** *** ***
Sent: Monday, July 28, 1:PM
To: *** ***
Subject: Re: Windshield Quote
Ben, I need this to be taken care ofI don't understand why I haven't been helped yetThis incident happened about a week ago and I have barely heard any response from youMy car is unable to be driven with the damage on my windshieldOne of your employees damaged my vehicle and I expect to reimbursed for the damageI will be filing a police report and a complaint with the City of MadisonContact me back through email or call me at ***I expect to hear from you soon
On Thu, Jul 24, at 1:PM, *** *** ***> wrote:
The windshield damage happened when I turned off of Mineral Point Rd onto Donofrio DrThe employee *** *** was edging in front of the KFC restaurant and a rock flew out of the edging machine and hit the left hand side of my windshield.
Thank you,
***
On Thu, Jul 24, at 11:AM, *** *** ***> wrote:
Thank you for sending the pictures ***As stated prior I am now a little more familiarized with the edging processSo I need to ask the question, *** would you mind explaining in detail how the windshield damage happened?
Thank you,
***
From: *** *** ***
Sent: Thursday, July 24, 11:AM
To: *** ***
Subject: Re: Windshield Quote
***
This is ***'s fatherThe car is registered in my nameHere are some pictures of the windowThe window can't be repaired as the debris thrown from your company's machine caused the glass to be broken all the way through and glass particles on the insideHis girlfriend was sitting in the front seat and was hit with these glass particles
The employee who was operating the machine (*** ***) admitted that this machine kicks up debris when operatingWe are trying to get this fixed ASAP as the car is unable to be driven with the windshield in this conditionPlease let me know how we can get this repaired ASAP so that the car can be driven
If you have any more questions please feel free to contact me at ***I really need to have this taken care of immediately if you are unable to do so we will need to file a police report and a complaint with the City of Madison Street Department
Thank you,
*** ***
On Thu, Jul 24, at 9:AM, *** *** ***> wrote:
Good Morning ***,
I am now a little more familiarized with the edging processWould you mind explaining how it happened again? Also can you please send a picture?
Thank you,
***
From: *** *** ***
Sent: Wednesday, July 23, 12:PM
To: *** ***
Subject: Fwd: Windshield Quote
Hi ***, I contacted a nearby glass repair specialist and received this quote from them for the replacement of my windshield
---------- Forwarded message ----------
From: *** *** ***
Date: Tue, Jul 22, at 6:PM
Subject: Windshield Quote
To: ***
Thank you for your quote request. We could install a new windshield in your Ford Focus for $plus tax. If you have any questions or would like to schedule an apptplease give us a call at ***
Thank You
*** ***
Complete Auto Glass
Review: on 5/7/15 Scott Transport trucks were throwing rocks & gravel out of the back of the trucks. we were going south bound on hwy 95 & they were in the north bound lane, when the truck threw a rock out of the bed of the truck, cracking our windshield. got the license numbers - & called the company @ [redacted]. [redacted] called late in the day gave him the details of the incident and I made it perfectly clear that the trucks were spilling rock & stone & all all the way the Pine Valley Quarry. [redacted] said he would check w/drivers & quarry if they were at the pit & were running Hwy 95. 5/12/15 [redacted] left a message for me to call him back, & said the the rock was kicked up from the pavement & he would not take care of the windshield. [redacted] is insisting & his insurance, that I said it was from off the road. This is untrue. I left messages for [redacted] but, he made himself unavailable. On 5/14 I filed an incident report with the clark county sherrif dept.Desired Settlement: I want a new windshield.
Business
Response:
On or around Thursday, May 28, 2015, the complainant spoke with our Environmental, Health and Safety Administrator, and she agreed to submit to Scott Construction, for full repayment, the paid invoice indicating the cost for the windshield replacement. Upon receipt of the paid invoice, Scott Construction will reimburse the complainant. If you do not find this solution mutually satisfactory, please inform me ASAP. Regards,[redacted]
[redacted]Director of Employee ServicesScott Construction, Inc.PO Box 340Lake Delton, WI 53940Office: 608-254-2555Cell: 608-844-0363Toll Free: 800-843-1556 Fx: [email protected]
Scott Construction was chosen and awarded by the Town Board to slag seal a town road. The DPW director contacted the salesman/project manager with Scott Construction. Scott Construction neglected to contact the Town to setup the construction timing schedule. The DPW director contacted the salesman/pm several times to setup the said work. No calls have been received back to the DPW director. I, a Town Supervisor left a message with the salesman/pm with no call back. I then contacted the office reception staff and asked to speak with the pm or one of the owners. I left a message with them and received no calls back. Days later I contacted the reception staff again and left another message with an owner with no call back. Come to find out, they are done doing slag seal now for the 2014 season and our work/award was not satisfied. We will most likely never work with this company again or include them in any future bids unless they can make up for this situation.
Review: A Scott Construction employee during their normal job function caused damage to my vehicle. The company was doing edging on the street as a sub-contractor for the City of Madison, during this edging process the machine caused debris to hit and damage the windshield of my car. The driver of the car stopped and spoke with the employee who said "this machine causes a lot of debris" and was surprised this doesn't happen more often. The employee called his supervisor who gave us the contact number for Scott Construction and after numerous attempts to have this repaired Scott Construction has still failed to have the damaged window repaired. Their were no other people in the area and the damage was obviously caused by Scott Construction.Desired Settlement: Replacement of windshield by Scott Construction
Business
Response:
This is in response to the complaint you received listed above. Below is the correspondence between [redacted] and I. Initial contact was not made until 7/22/14. When I talked with [redacted] I gave him my email and asked for a quote from a windshield company. This string of emails provided completely contradict the statement from [redacted] that he made numerous attempts and we failed to take action. All claims of damage are taken seriously and thoroughly investigated here at Scott Construction. Please let me know if you have any questions.
From: [redacted]
Sent: Wednesday, July 30, 2014 2:33 PM
To: '[redacted]
Subject: RE: Windshield Quote