Scoots

Review: I went to this establishment to have a slow leak in the back tire of my motorized scooter fixed. They charge me $32 and for a new inner tube when in fact they just put air in the tire and returned it back to me. When I received it also there was a new problem that broke while it was on their hands. The shop then refused to fix the problem that they broke. So I bring back the scooter to have the back tire fixed again and get a quote on the new problem. When I get there to pick it up they just went ahead and fixed the new problem and charged me an additional $18 for that without having called me to confirm that I was willing to pay it. After that, 3 times I go to pick up the scooter and it is still broken and he tried to pass it off as if it works. So then two months go by without them contacting me and when I finally contacted them and go pick the scooter up the tire is still flat. I point out that I paid for a new back tire and the guy basically rudely told me "We are done here" and sent me on my way. All in all I spent $50 to have them break my scooter.Desired Settlement: Refund

Business

Response:

The fact to Mr. [redacted] complaints are as follows: