Scooter Factory USA

My dad saved 3 years for the scooter everyday. Talk to me about it. We bought it from scooter factory of USA. HeIs 92 , I just don't understand that' could happen to. My dad served in the war in the army you figure he's paid his dues but then there's heartless people like scooter factory, usa their website said how good they were to veterans his dad Lawrence Wesley Belcher my grandfather was in the Navy, was in the Pearl harbor war. Grandfather used to tell me lucky. They were lucky. We were thank God bless us that day to survive a horrible thing and my dad's brother Pete Richardson Belcher who came out of the war? Couldn't handle it. Ended up killing himself I want to list grandfather told me no Belcher's had serve their time of course the war was over I am just telling you My dad did not deserve this for a company to stay how good they were for the military. This would not even be the United States of America if we did not win the pearl harbor war that day if you think about it The belchers and their part in making this USA I'm just telling you this so you can see how upset I am. I am Gary Robert Belcher. My dad did not deserve this so if we could get together somehow and come against and find these people and bring them to justice where they belong, my mind will be clear. Scooter factory USA are crooks? Look up their names if you have a doubt. Lawrence Wesley Belcher Henry Morton Belcher
Pete Richardson Belcher
I am Gary. Robert Belcher just wants Dad to get the scooter back or money so you can buy another one before it's time is up I have to put one star and they don't even deserve that so I can send you this message

paid $5899 for a scooter was told it got seized by customs refuse to give refund called my local ag and florida ag scooter factory just ignores it seems the only way might be small claims, they must have problems with their suppliers but that is not my fault hate scammers taking advantage of low income families

Purchased and paid for an e runner $5999.00. After 1 year of waiting, receiving very rare responses to emails and phone calls, only told "customs has them", "no refunds". Large amount of money for me (a brain cancer patient) to lose. DO NOT BUY FROM THIS COMPANY. May as well send that wire transfer to a prince who has your money.

We purchased a E jeep scooter almost a year ago and have hootenanny every excuse why they have not shipped our E jeep we offered to get our own trucking company we are filing a complaint with all agencies please do not purchase from this company

On oct 3 we ordered a scooter for my mom. They said it would be 4 months to arrive. I emailed in early feb after my mom had a stroke and said she would not be able to use it and I wanted to cancel the order. Duane informed me there would be a 20% restocking fee. I emailed on feb 12 and asked for the refund. Duane emailed me to confirm the cancelation. On feb 17 I emailed duane asking where my refund was as I had not gotten anything on my credit card. No response from duane. On feb 28 I emailed again. No response. On march 3 I emailed and threaten to dispute charge on my credit card. No response. On march 12 I emailed again with no response.

Duane Levandowski is a scoundrel. His claim that 10% of what he steals from people goes to charity is a *** in itself. He should be ashamed of himself. Now, we ordered a E-pod from him back in December 2018, that we paid $4,745.00 for, and have yet to receive it or get our money back. This man should be in prison given he has *** many people over the years to the extend of one client dying before she ever got to get her mode of transportation. This excuse of a man deserves to be arrested and punished by the military for falsely use them as a mean to con people all over the US. Duane works alone, and his business is nothing more than way of making money offering nothing but empty promises. Hope he gets what he deserves and what is coming for him.

I bought a scooter online Dec 2018 for $4,745 with expected delivery in 3-5 days. After 4 weeks, I asked for a refund, still no refund in 10 months!
Order #2372

Item: Enclosed Heated Mobility Scooter-E Pod

Purchase total with shipping: $4,745.00

Payment method: Visa online - NMI Gateway For WooCommerce

Sales Rep: ***

Synopsis of the case:
1. I placed an order for E-pod mobility scooter and paid in full with credit card online on 12-27-18. The card
transaction processed through Wells Fargo on 12-31-18.
2. Received emailed receipt of purchase and link to customer account on 12-27-18. However account link was not valid and no customer account portal exists. Link opened browser to 'Terms & Conditions' page.
3. Attempted to request update and correct link to customer portal on 1-3-19 at ***@mobilitypluspro.com and
received failed email notification
4. Attempted to call customer service on 1-3-19 and got no answer
5. Used 'Chat' function on website https://mobilitypluspro.com on 1-3-19 which indicated that the 'Chat' was offline and an email would be sent instead.
6. Had a few emails back and forth resulting from 'Chat' function with *** "Mobility Man"
resulting in vague non-answers about the status of our order with the
last in the thread on 1-16-19
7. I called on X-XX-XX and got no response, so I emailed *** at ***@mobilitypluspro.com as well.
8. On X-XX-XX several emails were exchanged after I again tried to ask for an update and being blown off again, we demanded our money back
9. At the same time, *** started getting insulting and evasive saying it would take 6 weeks, he didn't have to
give all the money back, and calling me stubborn.
10. I began researching him (admittedly I should have done this first) and found that he was defrauding others that were posting on his Facebook page (he has since taken it down) and reporting to the Revdex.com.
11. We sent a demand letter from Loose Law Group on 3/18/19 but 8 months later we have no response.
*** has stolen almost $5,000 and is clearly running a scam.

Seven months after buying a $4,000 scooter, I still have not received it.
I bought a scooter for my daughter on August 22, 2019 for $3,995.00. Today is March 31 and I still have not received it. Communication with the seller, ***, is horrible.
Order number is 2266.
Model: Enclosed Heated Mobility Scooter-E Pod
Colors:
Red (should have been blue and supposedly was corrected)
:
Windows INCLUDED LIMITED TIME ONLY $350.00
:
Heater-INCLUDED LIMITED TIME ONLY $350.00
:
Radio-Bluetooth MP3-INCLUDED LIMITED TIME ONLY $300.00
1 $3,995.00
Subtotal: $3,995.00
Shipping: Free Shipping
Payment method: PayPal
Total: $3,995.00

He has not once reached out to me proactively. I initiated all emails and received cryptic and short one sentnace answers back. The latest email where I requested a reimbursement of something for waiting so long, has gone unanswered altogether. The email address used by the company was:
***@mobilitypluspro.com

Thank you very much for your assistance

Canceled my order two days after ordering. I was told it would take 4 weeks for a refund. It is now March 12th and I have yet to receive a refund.
Canceled my order two days after ordering. I was told it would take 4 weeks for a refund. It is now March 12th and I have yet to receive a refund. Owner stopped replying to emails in mid February.

Mobility Plus Pro failed to deliver my product ordered after over 4 months and then does not want to refund all of my money to me that they took
On approximately August 16, 2018 I ordered a Mobility scooter for $3,995, several weeks went by and I had not received anything from Mobility Plus Pro indicating that the e-pod scooter I ordered was being shipped, I sent a message to Mobility Plus Pro and ask for an update as to when I could expect delivery of the E-Pod mobility scooter. I was told that it was on the way by one of their employees (Mobiliy Man) and it would be in port in a few days. After another two weeks I still heard nothing, I e mailed Mobility Plus Pro and I was told that the ship was in and they should be sending it to me soon. Another week went by after hearing nothing. I notified them again and was told by Mobility man that the people who were packing the scooters for delivery were taking their time. Another week went by and I contacted them again and was told that they were having a problem with the transporting firm and it should be resolved soon. Two more weeks went by and I ask them again when would I be receiving the E-Pod? I was told that the transportation issue had been resolved and he (Mobility Man) would make sure it went out in the next few days. Two more weeks went by and still nothing. I called them again to see what was going on and I was told by (Mobility Man) the scooter was not there and would I accept a different one? I told him no I didn't want a different one and wanted a refund. He (Mobility Man said I would receive a refund in accordance with their policy which was that they would take 20% of my money for processing fees and return the rest to me. I told them that was not acceptable the Contract should be Null and Void because they failed to honor their contract and I should receive 100% of what I paid back. I believe they are taking advantage of disabled veterans like myself and the general public

In July 2018 I ordered and paid for an e pod mobility scooter for my dear friend a disabled veteran. A couple of weeks later when I wrote to ask when it would be sent, I was told that it was being built overseas. The next few months have been with assurances that the scooter was built and being shipped to Florida. They sent me a photo of the e pod scooters arriving and said it would be shipped "next week," this was in October. When "next week" came and went I called to find out what was happening. They said their custom's broker was being delayed with customs, and the fellow I talked to said he would find out what's going on and let me know. Since then, the company hasn't answered any of my emails or messages - I feel very abandoned.
Product_Or_Service: Enclosed mobility scooter e pod
Order_Number: 2236