Initial Business Response /* (1000, 5, 2016/01/03) */
Contact Name and Title: [redacted] Manag
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@sbcglobal.net
The Property Office Rental Manager is on vacation until January 5, 2016. She will respond to the complaint on or before...
January 31, 2016. The Consumer is without merit to their cause and the complaint will be addressed in a timely manner. They knew the Manager was going on vacation and would not be able to respond to there complaint by the deadline and was actually waiting on their Lawyers letter.
Initial Consumer Rebuttal /* (3000, 7, 2016/01/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I did not know she was going on vacation.I told them we were contacting our attorney and then they would send them a letter,however it took time for them to review and forward our case to an Oklahoma lawyer.this is the response from a poorly managed company trying to cover themselves knowing they are wrong they missed a damaged area gave the renters the money back and they are liable to pay the damages
Initial Business Response /* (1000, 5, 2016/01/03) */
Contact Name and Title: [redacted] Manag
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@sbcglobal.net
The Property Office Rental Manager is on vacation until January 5, 2016. She will respond to the complaint on or before...
January 31, 2016. The Consumer is without merit to their cause and the complaint will be addressed in a timely manner. They knew the Manager was going on vacation and would not be able to respond to there complaint by the deadline and was actually waiting on their Lawyers letter.
Initial Consumer Rebuttal /* (3000, 7, 2016/01/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I did not know she was going on vacation.I told them we were contacting our attorney and then they would send them a letter,however it took time for them to review and forward our case to an Oklahoma lawyer.this is the response from a poorly managed company trying to cover themselves knowing they are wrong they missed a damaged area gave the renters the money back and they are liable to pay the damages