Initial Business Response /* (1000, 5, 2015/09/14) */
Contact Name and Title: *** ***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@***
Ms***,
I am very sorry to hear of your poor claim serviceAs SCJ Insurance Services does not handle claims, I am unable to assist
youIf you can provide the information for our insured, I will ask the claims manager to make sure you are contacted right away
Initial Business Response /* (1000, 5, 2015/05/15) */
Mr***,
I am sorry to hear that you are having trouble regarding a claimUnfortunately, I am unable to address your concern as SCJ Insurance Services does not handle claimsPlease contact Affirmative Insurance Company directly
Initial Business Response /* (1000, 5, 2015/05/28) */
Ms. [redacted],
I am sorry to hear of the trouble you are having regarding an accident. SCJ Insurance Services does not handle claims. Therefore, I am unable to address your concerns. Please contact David Morse & Associates. The mailing address is...
PO Box XXXXX, [redacted] XXXXX. Phone number is XXX-XXX-XXXX.
Initial Consumer Rebuttal /* (3000, 7, 2015/05/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
They are the insurance policy Holder. They can't keep sending me to David Morse & Associates who are doing nothing. They should contact David Morse & Associates and solve the problem with them.
Final Business Response /* (4000, 9, 2015/06/12) */
I have contacted David Morse & Associates who is handling this claim. They have spoken with you several times. However, their recent attempts to get in touch with you have failed. Please call them at XXX-XXX-XXXX, ext [redacted] SCJ Insurance Services cannot get involved in the claims process. Thank you.
Initial Business Response /* (1000, 5, 2015/09/14) */
Contact Name and Title: *** ***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@***
Ms***,
I am very sorry to hear of your poor claim serviceAs SCJ Insurance Services does not handle claims, I am unable to assist
youIf you can provide the information for our insured, I will ask the claims manager to make sure you are contacted right away
Initial Business Response /* (1000, 5, 2015/05/15) */
Mr***,
I am sorry to hear that you are having trouble regarding a claimUnfortunately, I am unable to address your concern as SCJ Insurance Services does not handle claimsPlease contact Affirmative Insurance Company directly
Initial Business Response /* (1000, 5, 2015/05/28) */
Ms. [redacted],
I am sorry to hear of the trouble you are having regarding an accident. SCJ Insurance Services does not handle claims. Therefore, I am unable to address your concerns. Please contact David Morse & Associates. The mailing address is...
PO Box XXXXX, [redacted] XXXXX. Phone number is XXX-XXX-XXXX.
Initial Consumer Rebuttal /* (3000, 7, 2015/05/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
They are the insurance policy Holder. They can't keep sending me to David Morse & Associates who are doing nothing. They should contact David Morse & Associates and solve the problem with them.
Final Business Response /* (4000, 9, 2015/06/12) */
I have contacted David Morse & Associates who is handling this claim. They have spoken with you several times. However, their recent attempts to get in touch with you have failed. Please call them at XXX-XXX-XXXX, ext [redacted] SCJ Insurance Services cannot get involved in the claims process. Thank you.