Schoonover Plumbing & Heating, Inc. Reviews (1)
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Schoonover Plumbing & Heating, Inc. Rating
Description: Heating Contractors, Plumbers, Electricians
Address: 1530 N State St Unit D, Lehi, Utah, United States, 84043-2905
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www.schoonoverplumbing.com
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Review: The installed HVAC system continues to lose charge even after a replacement outdoor unit was installed in March of 2011. They were notified on March 31 that the system was still not working properly. On 4/18/2011, Schoonover promised to come back to investigate the problem, but never followed through. I accept the fact that that the system was undersized for the house. It is unacceptable that the system continues to lose refrigerant charge and provides zero heat after several months.Desired Settlement: Come back and go over the system with a high level of scrutiny. Find and repair the leak or the problem causing repeated failure. Install a pressure gage so that system pressure can be monitored for an extended period (1 yr.) If it continues to lose pressure, come back again and keep trying until it is fixed.
Consumer
Response:
My full name is [redacted] My father, [redacted] (deceased), purchased the HVAC unit for our cabin.
Attached is Schoonover quote addressed to my father.
Also attached is 4/18/11 email from Schoonover indicating that he would come back to check the unit after replacement unit was still failing, but he never did.
Is this sufficient?