Scheel All Sports

Initial Business Response /* (1000, 5, 2015/08/04) */
I called the consumer and talked to him about the situationI said the rod he purchased did sell for 129.99, but must have been mispriced in the receiving room for We sold him the rod for I also discussed our practice of
reviewing all price variances everyday and trying to solve any issues that arise on a daily basisWe talked for a while about his situations and how important it was to us to have the correct prices on items, but that human error made for some issues and we would work hard to solve themHe told me was happy I called to discuss thisI asked him if there was anything more I could do and he said no and thanked me for calling him
Initial Consumer Rebuttal /* (2000, 8, 2015/08/04) */
(The consumer indicated he/she ACCEPTED the response from the business.)