Schaffer Contracting & Design, LLC

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Attached please find the report as requested by Ten Oaks from a certified inspector. Based on the inspector, the problem is a manufacturing defect and he stated that the issues are pretty noticeable throughout the house. In addition to the sanding problems that came with the boards, there are no environmental conditions (as stated in both reports) that would cause these issues of continued cracking and splinting. Perhaps maybe the wood having a 6 side seal maybe causing excessive dryness? There are also the bugs that came with it and have been coming out through several boards on both levels of my house. 
Regards,
[redacted]