Scentcrafters.com, LLC

My name is [redacted] and I am children's author who was working with Mary Kay and wanted to use your site and your company to develop a new line of cosmetics that would cater towards children and my book.

I was recently told my your customer service manager [redacted] who was ever so rude to me about processing my refund.

Hello,


Again, I already answered that, 2 to 3 days after the first refund. We sent the refund as soon as you requested it, it takes the banks 3 to 5 business days to process it.


This is our last e-mail, I've answered all questions about the refund and processed the refunds. You are no longer a customer of ours.

Hello,


We are no longer doing any business with you. Go away.


Best Regards,

[redacted]
Customer Service Manager
Scentcrafters.com
Brilliant Enterprises LLC


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It probably hasn't even occurred to you that when you cancel a completely custom project after it's already been started it costs a company time and money.

Best Regards,

[redacted]
Customer Service Manager
Scentcrafters.com
Brilliant Enterprises LLC