3/27/Broke downTowed from Rest Area on 1-to diagnose “no start” Found fuel pressure line to pump loose, tightened and test drove3/30-4/23/Back in shop for no start issuesScanned and ran compression check, found low
compression on cylinder #Truck needed new engineReplaced engine
with
Jasper certified engineReplaced bad hub assembly on one wheel and one tire7/8/Back in shop with Fluid LeakingReplaced power steering pump.9/22-9/28/In shopComplaint: Brakes are soft and squeal someSteering has some play in
it and something is dripping from oil drain plugFound rips broken off of
tensioner; replaced tensioner and beltReplaced washer on oil drain plugFound
no problem with brakes, or steeringThey are working as they shouldHe was
NOT charged for us checking his brakes and steering.Current Complaint: Steering is faulty, breaks are faulty
Replacing the engine has nothing to do with steering and/or braking problems
He indicated he returned multiple times, however, we have not had his truck in
the shop since September, 2015.We don’t have any record of worn bushing? He indicated
everything worked properly before the engine swapEngine replaced in April and
he was in shop complaining about brakes, etc., in SeptemberThis is February,
anything could have caused problems in that amount of time.We performed the work as directly and should not owe him
anything backDo not understand disputed amount.*** ***
3/27/Broke downTowed from Rest Area on 1-to diagnose “no start” Found fuel pressure line to pump loose, tightened and test drove3/30-4/23/Back in shop for no start issuesScanned and ran compression check, found low
compression on cylinder #Truck needed new engineReplaced engine
with
Jasper certified engineReplaced bad hub assembly on one wheel and one tire7/8/Back in shop with Fluid LeakingReplaced power steering pump.9/22-9/28/In shopComplaint: Brakes are soft and squeal someSteering has some play in
it and something is dripping from oil drain plugFound rips broken off of
tensioner; replaced tensioner and beltReplaced washer on oil drain plugFound
no problem with brakes, or steeringThey are working as they shouldHe was
NOT charged for us checking his brakes and steering.Current Complaint: Steering is faulty, breaks are faulty
Replacing the engine has nothing to do with steering and/or braking problems
He indicated he returned multiple times, however, we have not had his truck in
the shop since September, 2015.We don’t have any record of worn bushing? He indicated
everything worked properly before the engine swapEngine replaced in April and
he was in shop complaining about brakes, etc., in SeptemberThis is February,
anything could have caused problems in that amount of time.We performed the work as directly and should not owe him
anything backDo not understand disputed amount.*** ***