SBR Group

(The consumer indicated he/she DID NOT accept the response from the business.)
Prior to signing a contract with SBR Group, Inc, we allowed a month to inspect and negotiate prices. During negotiations, we increased demo cost by $1500 to cover ALL costs relating to demo, including 5 dumpsters. SBR Group, Inc had dumpsters delivered to our home at the time work was not being done. We were told one of the dumpsters was filled with debris from neighbors and we will be responsible for charges. We disagreed and they billed us $250 without providing proof for the number of dumpsters utilized.
When we visited our home, all framing materials were delivered and left at the curb. We asked them to safely store our materials and questioned why were the materials purchased if they were not prepared to start work. We were billed $200 to move the materials to the backyard.
To avoid neighbors from putting debris into our dumpsters, SBR Group Inc suggested adding a temporary fence at the front of the property costing $800. We disagreed and had another contractor build a permanent gate with a lock to our fenced backyard. This provided a safe place for dumpsters and materials. Yet, dumpsters were delivered and remained at the driveway and additional materials sat at the curb. SBR Group Inc has not been proactive in safely storing our materials.
Once they began working in the crawl space and framing of the home started, SBR Group, Inc attempted at selling us a different floor system, costing approximately $4000 more than our plans floor system. To our surprise, they had the floor system delivered to our home, prior to discussing it with us and obtaining approval via Change Order. Since, SBR Group Inc did not follow our contract guidelines, we disapproved of the additional costs and ask them to return the floor system. On that same day, we were told of a $2,600 increase in costs for the crawl space - apparently, repairs were more than they had anticipated? Although we felt the explanation given was not sufficient, we agreed to the additional costs.
Although our Scope of Work clearly reflects SBR Group Inc is responsible for the installation of a temp electrical pole, they claimed it was not included in the electrical charge. It was our understanding we were responsible for GA Power connection fee and usage costs only. We were asked to pay $1400 to have a pole installed the next day because they needed power to work. We disagreed!We contacted our electrician to install the pole. Our electrician visited the home and advised us to contact the utility company to have all lines marked prior to the pole installation. We realized this was an important step in the process and more likely prevented liability. Given SBR Group Inc was not going to follow this procedure, it give rise to concerns. We discussed our concerns with SBR Group Inc and asked to remove electrical work from the scope. In addition, we were told SBR Group Inc did not know who will be doing the work. A few days later, SBR Group Inc disagreed with removing the electrical work from our Scope of Work, but later agreed and signed our Change Order Form. Changes we initiated were presented to SBR Group Inc on a Change Order Form and we received a signed copy.
Prior to beginning of framing, SBR Group Inc recommended a few framing changes and we agreed. We were later charged for all changes because it was their ideas.

SBR Group Inc completed an exterior wall then tried to convince us that moving the wall 2 feet out will add 200 square feet to our home second story. The math was not adding up and when asked to provide us with their calculation, it went unanswered. The cost to move the wall was $1800 and it would have added approximately 70 square feet. We disapproved of moving the wall!
Our house plans included a balcony off the master room, but we decided against building it. The cost for the balcony was included in the total framing costs and by removing it, SBR Group Inc offered only $425 credit for the balcony, so we disagreed. We asked for $900 credit in a Change Order Form and they signed it. A month later, SBR Group Inc billed us $1000 more for framing changes and reflected a $425 credit for the balcony, leaving us with a balance due.
SBR Group Inc continues at failing to uphold promises made to provide interim paid invoices, lien wavers, lien waivers from suppliers and subs, paid invoices, make corrections to billing and response in a timely manner. On 2/23/20 we notified SBR Group Inc of filing a police report and taking legal actions. This is what prompted SBR Group Inc to follow through on purchasing our materials and to resume work.
In reviewing our contract, we came across two errors we have attempted to amend. The first error is the project completion date, reflected as 4/17/2019 instead of 4/17/2020. We also offer to correct and extend this date to 4/30/2020.The second issue arise from conflicting wording on Exhibit "B" - the Scope of Work. On page 4 (notes paragraph) has wording that refers to the Scope of Work as "the agreement". Our amendment asked to remove the conflicting wording to avoid confusion and it was not intended to nor will it invalidate/remove the Scope of Work. The Scope of Work is an Exhibit to and made part of our contract. SBR Group Inc's false accusation reflects the lack of understanding of and failure to read the contract.
With proper invoicing, we have made all payments in a timely manner. Any delay in payments were due to incorrect invoicing and having to go back and forth with the Contractor to make corrections. Meanwhile, we have not received our interim lien wavers and corrected paid invoices.
We have yet to receive a resolution from SBR Group Inc regarding our flooring and mold remediation costs.
Lately, our communication has been with Professional Framing, a sub-contractor, who has provided insurance for our project and appears to be managing the work. We do not understand SBR Group, Inc role in this project and our home renovations are no longer a priority to this company.