SBLI USA Life Insurance Co

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.  I received the check.
Sincerely,
[redacted]

Review: I sent a death claim on July **, 2015 for my mother's insurance policy. I followed up by phone on August ** (more than 15 business days later) and was told the claim was processed. Followed up again on August ** and was told they needed a copy of my driver's license which I immediately e-mailed of which they acknowledged receipt and stated it would be processed immediately. Today, September *, I was told it would be mailed shortly.Desired Settlement: Since this is a holiday weekend and more than a month has passed, I would like them to expedite this check and send it by priority mail so that I may receive it by Saturday, the latest. It is ridiculous to have to go through such a long and arduous system to receive a simple claim.

Business

Response:

Good Afternoon . . . Attached please find the response from SBLI USA Life Insurance Company, Inc. regarding Revdex.com Complaint #[redacted]. The response is also being sent via U.S. mail. If you have any questions, please contact me at ###-###-#### or via e-mail at [redacted] Thank you for your help in this matter. Sincerely, Fiona M[redacted] Senior Legal Services Specialist SBLI USA Life Insurance Company, Inc.