Initial Business Response /* (1000, 5, 2015/06/15) */
snare drum was shipped to customer and should be delivered. Apology has been sent to customer as well as a discount form for a future purchase.
Initial Consumer Rebuttal /* (3000, 7, 2015/06/18) */
(The consumer indicated he/she DID NOT...
accept the response from the business.)
There was no discount form sent for a future purchase.
Final Business Response /* (4000, 9, 2015/06/26) */
Discount form has been sent to customer and attached is a copy of it that was sent.
Complaint Response Date bumped because: Holiday
Final Consumer Response /* (2000, 11, 2015/07/15) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I was given a discount form as compensation.
Initial Business Response /* (1000, 5, 2015/06/15) */
snare drum was shipped to customer and should be delivered. Apology has been sent to customer as well as a discount form for a future purchase.
Initial Consumer Rebuttal /* (3000, 7, 2015/06/18) */
(The consumer indicated he/she DID NOT...
accept the response from the business.)
There was no discount form sent for a future purchase.
Final Business Response /* (4000, 9, 2015/06/26) */
Discount form has been sent to customer and attached is a copy of it that was sent.
Complaint Response Date bumped because: Holiday
Final Consumer Response /* (2000, 11, 2015/07/15) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I was given a discount form as compensation.