Savage-Walker Realty

Absolutely outrageous. Their lease agreement is illegal. They won't fix anything especially health violations. We have. Given them plenty of time and a 5 day list to be fixed and they completely ignored us. They said they never received it even though the tracking number said it was delivered. They only focus on things that won't help you. They are an awful, horrible company. Stay far away. [redacted] in particular. She is terrible with costumer service or just no compassion for your pleas to live in a safe environment for your family. She only wants your money. Yes she is running a business but not one that is truthful. They never disclosed cockroach infestation in the property. There was so much feces everywhere our children became ill within a week. They never even responded to our problems.

The team at Savage-Walker Realty has managed my rental homes since 2011. They are always very responsive and great to work with. They've done an amazing job working with our tenants, and it shows that they care for each owner and tenant. I could never imagine managing my own properties.

The savage walker team had been my go to real estate firm from buying my home to serving as my property manager for many years. Sarah is a consummate professional and her staff provide excellent customer service always! I recommend her to anyone looking for a high quality, superior customer advocates and agents that make sure my needs are met and always wjth a smile!!

We really liked the agent who showed us the home and we are set to move in this Saturday, their application process was thorough, but faster than what we expected.

I have rented many homes and compared to other companies I have rented from have found Savage-Walker Realty handles issues in a timely fashion. They do require work orders to be submitted in writing and they do keep track of the steps through out the process and provide updates when requested. Overall have been very satisfied with renting a home from them.

These guys are awesome, they were so helpful when my husband was deployed. When AC needed to be repaired, it was taken care of the same day, and I generally had a great experience with them.

In regards to [redacted] claims that her dealings with Savage Walker Realty have been dishonest, these claims are unfounded to say the least.   In regards to said property referred to as “Sun City Property”, we were informed by a friend of the tenant’s that the tenant had passed away.  This was not a relative, and this person did not have at the time anything that would allow us to believe that the tenant did in fact pass away or that she had legal authority to speak on the tenants behalf.   This of course is not a simple situation, and as a property management company; we must by abide by the laws set forth in Arizona, with proper notices filed, and proper paperwork received in order to gain access to the Sun City property.  Unfortunately, [redacted] did not want us to abide by these laws, which do take time. With respect to the tenant who passed away, we by law cannot just walk into the property and start throwing items out or making repairs, which is what [redacted] would have liked us to have done.  [redacted] is very unethical when it comes to management of her properties.  For this simple reason, [redacted] did not have a cause (A on management agreement) to terminate the contract. Therefore, in all rightful manners, [redacted] should owe the management fees up until the end of the contract (08/01/14), plus  any additional fees which are state on the contract, (B, C, D and E on management agreement)  including, but not limited to: meeting contractors at the property to set up work, determine what did need to be done to the property.   We were in fact doing as requested and had meetings set up with vendors at the time [redacted] mailed in a 30 day notice.  Due to [redacted] impatience and disrespect to Savage Walker Realty and to the tenant, the quarterly management fee that was paid in January for January through March ($210) was not feasible to refund. In fact, there should have been additional charges as stated above for our time already spent on the property, however; we decided to let [redacted] out of her contact early, and we would keep those repaid charges.   [redacted] owes us for other bills as well, to which she has refused to pay per the contract. The overall total due to Savage Walker Realty is $1,533.18 which is outlined on the attached documents in Exhibit A, if we were to follow the letter of the law of the contract.In regards to [redacted]’s claim that “she terminated the contract for all three properties” gives further cause why [redacted] is dishonest.   [redacted] assumed that we canceled those other two properties, however [redacted] did not respond to Savage Walker Realty stating that if we continue to manage those properties that her rate per month would increase, as she no longer had us managing three properties.   We would have gladly continued to manage those two “Avondale” properties. [redacted] assumed that we canceled them, when in fact; it states that since [redacted] did not respond to us, we assumed that she canceled the two Avondale properties herself, again without notice.   [redacted] makes and has made many assumptions based on what she feels is an emotional response to her.  This all may very well be a communication issue, which is exactly why we request that everything be in writing via email. Again, [redacted] did not like this aspect of our relationship, because there very well would have been a clear trail of unethical behavior on [redacted]’s part. The fact that [redacted] admits to showing our contract to several other management companies, is again more proof of [redacted]’s unethical behavior.  That contract is/was between Savage Walker Realty and [redacted] and should have been kept that way.We as a company do not go around making false accusations against someone and/or showing documentation that is between [redacted] and Savage Walker Realty to other management companies. This is clearly a defamation of character that [redacted] is trying to harm not only our reputation as a company, but individual slander to the owner of Savage Walker Realty.Again, we allowed [redacted] to leave her contract seven months early; we never agreed to refund any money to [redacted].  The request for that refund is denied.  Again, there was no just cause for her to break the contract.At this time we are requesting [redacted] to retract her unfounded claim from the Revdex.com, immediately stop showing and discussing our property management agreement with any and all third parties, and pay what is due for the Sun City property that we paid out of pocket (re-key, water and electric - $143.18).  Then this will conclude this issue.  If [redacted] does not do the  above mentioned items, then Savage Walker Realty will send [redacted] to a collection agency for the full amount due per the contract for a total of $1,533.18.  We are being more than reasonable with letting [redacted] out of the contract with all 3 properties early, without cause; all we want is the $143.18 for the expenses that we paid out of pocket, and we will forgo all other charges to make this matter go away.Sincerely,Savage Walker Realty

I highly recommend Savage-Walker Realty. They are extremely knowledgeable and professional. I feel confident giving my business to them and will do so whenever possible in the future!

This is the best realty company and agents to use. They are fast, efficient and super friendly. Without their help, we would not have stood a chance at getting our dream home as cheap as we did and as quick. This company was also our former landlord/management company and they were awesome! They have the utmost level of professionalism and make sure even the little things that make a huge difference are taken care of right away. We recommended them to others and they also have used them and we're pleased! You can't go wrong! They are the best!

It is a shame to see so many reviews/disputes that are so similar to the poor management that we received. We have experienced terrible response time on communication, as well as extremely unprofessional conduct from members of Savage Walker; specifically the owner. I'll make it short so people are more encouraged to read this. They chose (and legally we were supposed to choose) an un-licensed contractor to do repairs on our home, which later failed inspection. They try to illegally charge you for items that are not part of your lease contract, while they broke the contract on several occasions. They conduct themselves with no honesty or integrity. Their conduct was so illegal that we had to report them to the Arizona Association of Realtors Grievance Committee for Ethics violations; we STRONGLY ENCOURAGE any former/current tenants/owners to do the same because they do track multiple offenders!