Santis Pet Clinic Reviews (1)
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Santis Pet Clinic Rating
Description: Veterinarians, Veterinary Surgery, Animal Hospitals
Address: 6003 W Thomas Rd, Phoenix, Arizona, United States, 85033-5854
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Santis Pet Clinic was the worst veterinarian’s office I have EVER been to. The environment was hostile and unprofessional. The manager was making jokes about killing and degrading a specific employee in front of the customers, myself included! When I brought to her attention that I was uncomfortable and I should not have to witness this hostile behavior; she informed me it was none of my business and I should shut my mouth. I then told her I work as an administrative assistant for a CEO and could never imagine him talking to me that way or a paying customer. At this point she got irate and began bad mouthing me. My fiancé informed her and the veterinarian (owner) that we were paying customers that did not come here to be insulted. She then got hostile with my fiancé completely ignoring the veterinarian’s (owner) request to stop. I am shocked and appalled at the customer service provided and the horrible things that came out of her mouth! No matter the circumstance, we were the customers and should not have been degraded this way, especially in front of a room full of people.