Santa Barbara Loan & Jewelry

Santa Barbara Loan & Jewelry is a business which is strictly regulated in its
activities by the State of California and local governmental entitiesAs a result we have to comply with requirements concerning the redemption of pledged collateralAlthough we understand and feel for the customer’s situation as the ex-wife and daughter believe they are the rightful heirs, we still require legal confirmation of thisThe presentation of a death certificate and their words that no will exists does not meet the legal requirementsSBL&J cannot give legal advice as to how to obtain the required legal proof to show that the daughter is entitled to the rights of her father to the collateralThe complaining customer was told to see a lawyer or contact legal aid for help in this regardOur initial response remains the sameThe complaining party has to understand that they have to follow the procedures required under law to confirm their ownership of rights to the collateralThis is for the protection of all parties specifically our customersThey were not able to provide the necessary information and legal documentsSanta Barbara Loan & Jewelry understands their position but must insist that the legal rights to the collateral be established as the law providesThis is not an act of bad faith on our part but merely following our procedures and the law for the benefit and protection of all partiesThank you for understanding and feel free to contact us directly any timeWe will definitely do our best to assist you