Dear [redacted] ***,First, I am very sorry the vehicle you purchased is having problems, it is never our intention to sell a vehicle that will result in this experienceOur service department is working with [redacted] to complete the repairs under warranty and have it returned to you as quick as possibleHowever, it is taking longer than I like and I feel we should offer something to you to compensate for the time.Please accept the check enclosed to monthly payments for your vehicle[redacted] General Manager
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me but I do have a wuestion, *** sands said my check is enclosed...will that be mailed to me because I dont see any checks on the message he sent that said enclosed check.
Regards,
*** ***
Dear [redacted],First, I am very sorry the vehicle you purchased is having problems, it is never our intention to sell a vehicle that will result in this experience. Our service department is working with [redacted] to complete the repairs under warranty and have it returned to you as quick...
as possible. However, it is taking longer than I like and I feel we should offer something to you to compensate for the time.Please accept the check enclosed to 2 monthly payments for your vehicle.[redacted] General Manager
Dear [redacted] ***,First, I am very sorry the vehicle you purchased is having problems, it is never our intention to sell a vehicle that will result in this experienceOur service department is working with [redacted] to complete the repairs under warranty and have it returned to you as quick as possibleHowever, it is taking longer than I like and I feel we should offer something to you to compensate for the time.Please accept the check enclosed to monthly payments for your vehicle[redacted] General Manager
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me but I do have a wuestion, *** sands said my check is enclosed...will that be mailed to me because I dont see any checks on the message he sent that said enclosed check.
Regards,
*** ***
Dear [redacted],First, I am very sorry the vehicle you purchased is having problems, it is never our intention to sell a vehicle that will result in this experience. Our service department is working with [redacted] to complete the repairs under warranty and have it returned to you as quick...
as possible. However, it is taking longer than I like and I feel we should offer something to you to compensate for the time.Please accept the check enclosed to 2 monthly payments for your vehicle.[redacted] General Manager