I reached out to our guest, [redacted], on January 20 with a 10 minute telephone conversation. We had a friendly talk and she indicated the issue was resolved. On Feb 16, I contacted [redacted] again to check in. She said things were fine, that she would be moving on at end of February,...
and that she would contact Revdex.com to close her complaint. On Feb 24, we called Revdex.com to learn that [redacted] hadn’t contacted them. On Feb 25, [redacted] moved out of our RV park without going thru proper checkout procedure and still owes $42.84. We have been delighted with our managers for over 5 years. For the last 2 years, there has been such demand for the park, that we continually have a Wait List of at least 10 people. Thanks for your help in resolving this customer complaint. Best regards, [redacted] San Gabriel River RV Park. owner
I reached out to our guest, [redacted], on January 20 with a 10 minute telephone conversation. We had a friendly talk and she indicated the issue was resolved. On Feb 16, I contacted [redacted] again to check in. She said things were fine, that she would be moving on at end of February,...
and that she would contact Revdex.com to close her complaint. On Feb 24, we called Revdex.com to learn that [redacted] hadn’t contacted them. On Feb 25, [redacted] moved out of our RV park without going thru proper checkout procedure and still owes $42.84. We have been delighted with our managers for over 5 years. For the last 2 years, there has been such demand for the park, that we continually have a Wait List of at least 10 people. Thanks for your help in resolving this customer complaint. Best regards, [redacted] San Gabriel River RV Park. owner