San Francisco Bulk Mail Center

Initial Business Response /* (1000, 5, 2015/12/29) */
I have been asked to investigate this complaint. Due to the large volume of items that pass [redacted] our facility, it is necessary that we know specifically what to look for. Contents of broken parcels are collected here and eventually sent to...

the Mail Recovery Center in Savannah, Ga. If the contents are perishable or of no obvious value they may be discarded. We would like to know when the package was sent, when the customer received a response from the SF NDC, and a description of the missing contents.