San Dieguito Pool Center

I wish Yelp allowed 0 star rating! I got routed to these guys through my home insurance company. They came to fix our pool salt system 3 times, didn't leave any paper work, and every time they left things in the same condition as before. Also, they can't give you a window of time where the tech will be at the property. So in order to be home and find out what exactly they are doing (or not doing!!) I as a working individual had to take a whole day off and wait for someone to call me!!!! REALLY??????????????

So my 3rd appointment, I asked my husband to take few hours from work and stay home since I was told someone is going to call me in the morning. 10:15 I call them asking when someone is going to actually call and confirm the appointment and all I heard was that your appointment will be scheduled for Thursday since we are short staffed!! No call, no notice, nothing! And when I complained, all I was told was “call your insurance company and go with another pool service” How professional??

The receptionist who answers the calls is SO rude and unprofessional. No respect, no customer service and no apology what so ever!! They shouldn’t be in public service business at all!!

PLEASE DO NOT GO WITH THIS COMPANY. You will have unnecessary headache, frustration and stress… they are a LOT of other good ones out there.