San Diego LetterJackets Reviews (21)
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San Diego LetterJackets Rating
Description: Shirts - Custom Made
Address: 7290 Engineer Rd #B, San Diego, California, United States, 92111
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www.sandiegoletterjackets.com
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Review: I ordered a jacket from San Diego Letter Jackets a.ka. J Figueroa & Co. and I haven't received the jacket yet. [redacted], the owner of San Diego Letter Jackets, kept promising that the jacket will be done and ready for pick up but up to now, I have never received my jacket.
I paid for my jacket, in cash which is what he requested, on April 27, 2015, and up to now, I have never even received my jacket nor saw that it was even started. [redacted] kept making promising that it will be done such as it will be done I a few days, next week,in 2 weeks, etc, but after numerous promises, still no jacket.
Four of my fraternity brothers also ordered from him,and they each paid $320.00 in cash, and they paid him on May 1 and May 2, 2015. By all accounts, if you're going to go by his word, we should have had all our jackets by now.
The second to last time that we talked to him, [redacted] said that we will be able to pick up our jackets by June 10, 2015. I called him on June 8, 2015 to confirm the pick-up date and he said that it will be ready and that he will send the final rendering just to be sure. Well, we never received the final rendering. We texted him on June 9, 2015 on his cell asking him about the rendering and to please be true to his word that we can pick up our jackets on June 10, 2015 or we have no other recourse but to file a complaint with the Revdex.com. We also emailed him just to be sure. However, he blatantly disregarded our plea to settle this amicably.
We feel like we will never be able to receive our jacket in a timely manner. We just want to get our money back and have have our jackets done by a more reputable business. I paid him $405.00 in cash and my 4 fraternity brothers paid $320.00 each for a total of $1685.00. This guy is a conniving to say the least, so we would prefer to be paid with a cashier's check.Desired Settlement: We just want full refund since we don't if he has ever really started our jackets. We would like our refund in the form of a cashier's check.
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Response:
Hi [redacted],