San Diego Jobs

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I am not convinced that they can provide the services they claimedIn particular I would need to see a placement or one of the unpublished openings for a professional with my specific degree namely Materials Science and EngineeringIf they can show that they have placed or can identify unpublished positions for someone with a matching degree then I would consider putting more time and effort into their processWhile there is no guarantee of a placement they specifically stated that they have unpublished openings that I would have access to and I would consider the process as having failed if it doesn't produce any interviews Regards, [redacted]

Mr*** signed on with our company on June 14, In our first meeting, I asked If he understood
our services and he responded yes and acknowledged so on a signed documentWe are not an
employment agency, rather a career management firm; consequently we do not place people
in
positions
I am contractually required to provide clients with an Executive Resume and a Marketing Plan, amongst
other servicesI would never tell a client that their resume is "good enough." Further, in order to
provide the resume and Marketing Plan, I provide assignments that will give me the Information to do
soTo date I have not received any of the assignments provided despite repeated attempts to do soHe
did not even complete a questionnaire that was due for our June meeting until August
On August 22, 2013, Mr*** emalled and apologized for not getting back to me advlsins that he had
health IssuesIn that email, he sent me a posted position asking me to use that as a basis for his resume
In my response I sald "Regarding the position below*** I am at a complete standstill without having
your assignmentsAssignment and from our first session allows me to create a resume for youThe
balance of those assignments are for discussion as to your interests and qualificationsThe assignments
from the seminar are to allow me to create a marketing planAt this point without any return of the
assignments, I can do nothingI recommend that first you do & from the first sessionUse the skills
in the job below as a guide for the skillsFor your SARs, also use the job below, if indeed you think it
is your perfect jobThen do the seminar assignments and send all to meWhile I am working on a
Marketing Plan, you can do the balance of the assignments from the first sessionIn the meantime,
apply for the Managing Director job using your existing reverse chronological resume and letter #if it is
a perfect fit and letter #If a close fit."
On August 29, Mr*** advised that he was mlsslns some documents that I had previously provided
twiceI did not hear from Mr*** again until November 12, when he emalled that he could not
locate documents to complete the homeworkI sent them again on November and have not heard
from Mr*** since
We have provided the services he contracted for to the point that we could not go further without his
completing his assignments
We are here, ready, willing and able to do so, but until he provides us with the Information necessary to
do so, we cannot move forward
We look forward to worklns with Mr*** and are happy to even extend his contract to allow him to
complete the necessary steps
Please let me know if you need any additional information
*** ***
SrVice President
of Client Relations

Hi ***,
Thank you for the email. Yes, we attempted to resolve this issue with the client, but we had no response.
Thank you,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I am not convinced that they can provide the services they claimed. In particular I would need to see a placement or one of the unpublished openings for a professional with my specific degree namely Materials Science and Engineering. If they can show that they have placed or can identify unpublished positions for someone with a matching degree then I would consider putting more time and effort into their process. While there is no guarantee of a placement they specifically stated that they have unpublished openings that I would have access to and I would consider the process as having failed if it doesn't produce any interviews. 
 
Regards,
[redacted]

Review: I contracted the assistance of San Diego Jobs to find a new job and they are unable to produce even a single interview for me in more than 8 months. I have completed numerous documents and I was told that the resume I provided was sufficient and would be used to match me with positions in their database. I was also told that a second better resume would be provided as part of the service and I haven't seen this document. I suspect that they are unable to find an appropriate placement as my degree is in Materials Science and they are unfamiliar with that specialty. At this point I would need to see that they have successfully placed someone with my specific degree. Please note that my degree is from UC Berkeley which is considered one of the best programs in the world for this specialty.Desired Settlement: I would prefer a full refund as they are unresponsive and don't seem able to complete on their commitment.

Business

Response:

Mr. [redacted] signed on with our company on June 14, 2013. In our first meeting, I asked If he understood

our services and he responded yes and acknowledged so on a signed document. We are not an

employment agency, rather a career management firm; consequently we do not place people in

positions.

I am contractually required to provide clients with an Executive Resume and a Marketing Plan, amongst

other services. I would never tell a client that their resume is "good enough." Further, in order to

provide the resume and Marketing Plan, I provide assignments that will give me the Information to do

so. To date I have not received any of the assignments provided despite repeated attempts to do so. He

did not even complete a questionnaire that was due for our June meeting until August 28.

On August 22, 2013, Mr. [redacted] emalled and apologized for not getting back to me advlsins that he had

health Issues. In that email, he sent me a posted position asking me to use that as a basis for his resume.

In my response I sald "Regarding the position below. [redacted] I am at a complete standstill without having

your assignments. Assignment 1 and 2 from our first session allows me to create a resume for you. The

balance of those assignments are for discussion as to your interests and qualifications. The assignments

from the seminar are to allow me to create a marketing plan. At this point without any return of the

assignments, I can do nothing. I recommend that first you do 1 & 2 from the first session. Use the skills

in the job below as a guide for the 15 skills. For your SARs, also use the job below, if indeed you think it

is your perfect job. Then do the seminar assignments and send all to me. While I am working on a

Marketing Plan, you can do the balance of the assignments from the first session. In the meantime,

apply for the Managing Director job using your existing reverse chronological resume and letter #9 if it is

a perfect fit and letter #10 If a close fit."

On August 29, Mr. [redacted] advised that he was mlsslns some documents that I had previously provided

twice. I did not hear from Mr. [redacted] again until November 12, 2013 when he emalled that he could not

locate documents to complete the homework. I sent them again on November 13 and have not heard

from Mr. [redacted] since.

We have provided the services he contracted for to the point that we could not go further without his

completing his assignments.

We are here, ready, willing and able to do so, but until he provides us with the Information necessary to

do so, we cannot move forward.

We look forward to worklns with Mr. [redacted] and are happy to even extend his contract to allow him to

complete the necessary steps.

Please let me know if you need any additional information.

Sr. Vice President

of Client Relations

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

I am not convinced that they can provide the services they claimed. In particular I would need to see a placement or one of the unpublished openings for a professional with my specific degree namely Materials Science and Engineering. If they can show that they have placed or can identify unpublished positions for someone with a matching degree then I would consider putting more time and effort into their process. While there is no guarantee of a placement they specifically stated that they have unpublished openings that I would have access to and I would consider the process as having failed if it doesn't produce any interviews.