San Diego Door Pros

These people are VERY DISHONESTThe literally CHEATED on meI had a problem with my door stopping inches above the ground level & not going all the way downI tried adjusting the levelers that's located close to the electrical connections (supposed to be for balancing the load/weight of the door)That was my mistakeIt never occurred to me that the actual adjuster/leveler is on the "side"I cursed myself after the fact for not looking around closely myself and I would have saved $ I was sweet talked by Andrew from Doors Pros that they will come and give an estimate with no cost to meWhen the technician arrived, and saw the problem he "TRICKED" me saying that it is the srocket that might be bad and he will have to open the motorIt would cost $for him to fix thatSince it involved opening the motor, I gave the go aheadThis guy simply adjusts the side leveler and -bingo- the door went all the way down to the floorLiterally seconds worth of jobThis guy and Andrew (owner?) refused to accept the fact that they tricked me and were very dishonest in letting me know what the problem wasThey charged me in full - $I would have not minded paying them something like $for the effort they took to come to my place, and compensate for the timeThey wouldn't agreeAfter minutes of argument, I was so pissed off that I paid them $and got the technician out of my sightI WILL NEVER CALL THEM AGAINI give them a VERY POOR rating

p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Helvetica Neue'; color: #454545} We were informed of our customer’s warranty issue on 3/6/2017. Upon contact our receptionist escalated the issue to Management whom, responded within 7 business days with the solution and the opportunity to...

schedule the solution repair within 1 business day.  The site visit was scheduled on 3/17/2017. The customer’s issue was resolved free of charge and is 100% satisfied with the solution.

These people are VERY DISHONEST. The literally CHEATED on me. I had a problem with my door stopping 6 inches above the ground level & not going all the way down. I tried adjusting the levelers that's located close to the electrical connections (supposed to be for balancing the load/weight of the door). That was my mistake. It never occurred to me that the actual adjuster/leveler is on the "side". I cursed myself after the fact for not looking around closely myself and I would have saved $99.

I was sweet talked by Andrew from Doors Pros that they will come and give an estimate with no cost to me. When the technician arrived, and saw the problem he "TRICKED" me saying that it is the srocket that might be bad and he will have to open the motor. It would cost $99 for him to fix that. Since it involved opening the motor, I gave the go ahead. This guy simply adjusts the side leveler and -bingo- the door went all the way down to the floor. Literally 5 seconds worth of job. This guy and Andrew (owner?) refused to accept the fact that they tricked me and were very dishonest in letting me know what the problem was. They charged me in full - $99. I would have not minded paying them something like $49... for the effort they took to come to my place, and compensate for the time. They wouldn't agree. After 15 minutes of argument, I was so pissed off that I paid them $99 and got the technician out of my sight. I WILL NEVER CALL THEM AGAIN. I give them a VERY POOR rating.